Clinical Education Manager

Overview

In coordination with Care Flight Management and Human Resources, this position is responsible for onboarding new Care Flight staff, conducting and overseeing initial and ongoing education and training for current Care Flight Nurses and Care Flight Paramedics and driving strategic clinical education initiatives to ensure Care Flight’s long-term success. Within this general framework, this position is accountable for the following functions:

• Oversee, coordinate, and conduct the education and clinical training of Care Flight clinicians, ensuring adherence to standards of clinical excellence, safety, and the principles of Just Culture.
• Responsible for creating and maintaining new employee onboarding, initial, recurrent education and training to include curriculum development, assignment to Nurses and Paramedics, ensuring the materials comply with current CAMTS requirements.
• Ensure Care Flight clinical operations are customer focused and patient care is provided with exceptional clinical performance.
• Support a positive team environment, where employees are proud of being a member and are supportive of one another through open communication, standards and recognition.
• Work with the Chief Nursing Officer to create and implement the annual Care Flight Quality Management Plan.
• Collaborate with the Chief Nursing Officer, Medical Director, Director of Clinical & CQI, and Clinical Committee on protocol review, revisions, and rollout.
• Assign, track, and document initial and ongoing Learning Management Software education assignments and records.
• Coordinate, develop, and execute HPS Simulation labs to include design, setup, proctoring, documentation, and debriefing.
• Manage the Care Flight preceptor program, including curriculum development, development of competency standards, and expectation management.
• Participate and co-chair the Clinical Committee along with the CNO.
• Participate in meetings with external partners (facilities, transport agencies, and fire departments) as needed.
• Develop and implement education and training for specialty programs identified by leadership.
• Support the company’s Leadership Code of Conduct through one’s own actions and encourages the same from peers.
• Serve as Clinical on Call (COC), providing clinical guidance to on-duty crews.
• Collaborate with the Managing Director of Flight Safety on investigations involving clinical incidents.
• Participate, perform, & engage in formal and informal clinical coaching, including Performance Improvement Plans (PIPs).
• Model positive, professional behavior and serve as a role model for clinical excellence, safety, and just culture.
• Perform other duties as assigned to support the success of Care Flight and the Company’s overall clinical initiatives.

• Nevada State Paramedic Certification or Licensed RN required.
• Must have a minimum of three (3) years of recent full-time Flight Nurse or Flight Paramedic experience, or equivalent combination of external experience and education. Knowledge of all platforms is required.
• Must have a minimum of two (2) years of management experience.
• A minimum of three (3) years of air medical experience is required.
• Must be CFRN or FP-C certified.
• Prior experience with developing and/or implementing clinical training and education is required.
• Must possess the ability to make critical decisions based upon objective findings. Excellent verbal, written, and interpersonal communication skills are required.
• Must maintain current certification and licensure to function as a Care Flight Nurse or Care Flight Paramedic.

The position generally will be working in an office environment, attending meetings, and performing administrative functions as described below with customary office tools. The position also will require periodic ride-alongs with crews for observation purposes, possible management functions at MCIs, and consequently the associated risks with the pre-hospital care environment. The person will be able to walk, stoop, kneel, bend, twist, drive, sit, squat, climb, and run when necessary.

• Medical, Dental and Vision insurance (ultra-low medical premium with free dental & vision for employee coverage)
• 401K retirement plan with generous Company match
• Dedicated, embedded mental health clinician who is available for all employees
• Holiday Bonus
• Scheduled Pay Increase
• Company paid Short- & Long-Term Disability coverage
• Tuition Reimbursement & an Education Center onsite (free re-cert courses)
• AD&D, Life & Critical Illness insurance
• HSA with company contribution
• Pet Insurance
• 11 company recognized holidays that includes an employee designated holiday
• High bank limit PTO plan with a self-directed cash out provision
• Three extra days contingency time in your first year per the PTO policy