Patient Services Representative
Listed on 2026-08-17
-
Healthcare
Medical Receptionist, Healthcare Administration
Position
- POSITION: Patient Services Representative
- SCHEDULE: Full Time
- LOCATION: 555 N Arlington Ave., Reno, NV
- SALARY: Will discuss with applicant
You will be the first and last employee our patients would interact with during their time can make patients feel less nervous or scared or make a patient's day by giving them a warm welcome. Your attention to detail will allow for the correct information be provided to the clinical team and ensure the correct billing is taken care of for the patient.
You are essential to facilitating a great patient experience.
- High School Diploma
- Customer service principles and practices
- Using computer systems and applications, including entering data and typing
- Preferred Qualifications - How can you set yourself apart from other applicants?
One year of experience performing reception duties.
Job Responsibilities / Duties- Check-in/check-out patients, and schedule follow-up appointments;
- Accurately enter patient demographic information in patients' electronic medical records;
- Scan photo 's and insurance cards and verify insurances;
- Collect applicable co-pays and ensure billing information is updated;
- Balance money drawers at end of day;
- Maintain calm and efficient patient flow through the clinics.
At Reno Orthopedic Center (ROC), we believe that exceptional patient care starts with taking care of our people. We prioritize work-life balance by fostering a supportive, team-oriented environment where workloads are managed realistically, schedules are respected, and personal well-being is valued.
- Medical, dental, vision insurance
- Discounted orthopedic care at ROC
- Paid time off and holiday pay
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