Phlebotomist Group Lead

Job Description

This position requires you to have a state phlebotomy license. (Quest does not accept NHA licenses in CA, WA, NV).

Phlebotomist Group Lead – Reno, NV – Monday to Friday, 7:30 AM to 4:30 PM

Pay range: $28.80+ per hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best‑in‑class well‑being programs
• Annual, no‑cost health assessment program Blueprint for Wellness®
• healthy MINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• Fin Fit financial coaching and services
• 401(k) pre‑tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy‑up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

Represent the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life‑defining health decisions. The PSR IV must have a deep understanding and knowledge of established practices and procedures and create an atmosphere of trust and confidence for our patients, customers, clients and internal leadership. The PSR IV must ensure that daily work of the Patient Service Center/Mobile/Long‑Term Care/In‑Office Phlebotomy is completed accurately and on time.

The PSR IV is also responsible for providing the Supervisor or Functional Patient Services Manager with Patient, Client, Field, Compliance, Training, Metrics and Administrative support as needed in the Patient Service Region.

• Collect specimens according to established procedures, including drug screens, biometric screening and insurance exams.
• Administer oral solutions according to established training.
• Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services.
• Complete all data entry requirements accurately, including patient registration, test order entry from requisition or pulling order from database, and managing standing orders.
• Enter billing information and collect payments when required, safeguarding assets and credit card information.
• Data entry and processing specimens, including labeling, centrifuging, splitting, and freezing specimens as required by test order.
• Perform departmental‑related clerical duties when assigned such as data entry, inventory, stock supplies, and answering phones when needed.
• Read, understand and comply with departmental policies, protocols and procedures (Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual) and ensure that all staff members follow instructions.
• Verify patient demographic info/initials including patient signature post‑venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
• Assist with compilation and submission of monthly statistics and data.
• Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.
• Complete training courses and keep up‑to‑date with the latest phlebotomy techniques.
• Travel to Territory Manager meetings if held off‑site or off normal shift.
• Participate in special projects and teams.
• Stay up‑to‑date on company communications and assist with the distribution of technical information to the work group.
• Perform Point of Care (POC) testing at those sites where needed and complete training/competency evaluations per Standard Operating Procedure (SOP).
• With appropriate training, act as mentor and resource for new employees, assisting with transition into the PSC work environment and familiarity with established procedures.
• Assist with periodic inventory counts.
• Assist with…