Healthcare Enrollment & Family Support Specialist

Healthcare Enrollment & Family Support Specialist

Boys and Girls Club Truckee Meadows
- Reno, NV 89512

Salary Range $50,000.00 - $50,000.00 Salary/year

Driving Excellence. Empowering Families. Inspiring Great Futures.

The Healthcare Enrollment & Family Support Specialist (also know as the Exchange Enrollment Facilitator) provides direct support to individuals and families seeking assistance with Nevada Medicaid and Nevada Health Link enrollment. This position will assist community members with understanding available healthcare coverage options, completing applications, navigating eligibility requirements, and addressing barriers that may impact access to healthcare coverage. The role will conduct enrollment appointments, participate in community outreach and engagement events, provide education and resources, and maintain accurate documentation and tracking of enrollment activities in alignment with grant requirements.

Bilingual proficiency in English and Spanish is highly preferred, and strong administrative computer skills are required to effectively communicate and collaborate with the families we serve.

Our Mission:
To enable all young people, especially those who need us most, to reach their full potential as caring, productive, responsible citizens.

These are some of the additional responsibilities of the Healthcare Enrollment & Family Support Specialist:

• Provide onsite, mobile, virtual, and community-based enrollment assistance at BGCTM Clubhouses, Early Learning Centers, schools, and partner sites
• Assist families with Nevada Health Link navigation, Medicaid and Battle Born State Plans enrollment and reenrollment, eligibility verification, document completion, and referrals.
• Oversee grant management activities by maintaining accurate documentation and tracking of enrollment and participant activities, including data entry, recordkeeping, preparing required documentation, and completing reporting requirements.
• Work closely with the Family Services Director and other department staff to ensure program and grant objectives are met, and align education activities with existing programs.
• Conduct outreach through school partnerships, community events, and facilitating family engagement nights.
• Provide education and resources related to health coverage, benefits, and healthcare access to families.

ALL BGCTM employees have the responsibility to help maintain the safety of our members and staff and ensure an optimal Club experience for all. To achieve this, ALL BGCTM employees must demonstrate and uphold BGCTM core values: generosity, respectfulness, encouragement, accountability, and trustworthiness.

Schedule:

• This position is full-time and scheduled Monday
  - Friday.

In exchange, BGCTM offers extensive benefits:

• We offer all full-time employees 100% employer-paid medical, vision, and dental plans. All full-time employees also receive complimentary Short Term Disability, Long Term Disability, and Life Insurance coverage.
• When we say we nurture great connections and build great futures, we don't just mean for members; as a staff member of BGCTM, you'll strengthen your future as well through annual tuition reimbursement and a 7% pension plan.
• Plus, full-time employees are eligible for PTO.

Required Education & Experience:

• GED or high school diploma required. Bachelor's degree from an accredited college or university preferred.
• Relevant course work or work experience in social services, human development, business administration, or a related field is desirable.

Skills & Abilities that make a successful Healthcare Enrollment & Family Support Specialist:

• Bilingual in English and Spanish strongly preferred.
• Strong administrative computer skills and proficiency in Microsoft Office Suite or similar software required.
• Strong written and verbal communication skills, with the ability to engage effectively with a diverse population and professionally represent BGCTM in the community.
• Excellent organizational skills and strong attention to detail.
• Ability to compile and analyze data and provide timely reports.
• Strong interpersonal skills, with the ability to handle sensitive and confidential…