Medical Appointment Scheduler

Medical Appointment Scheduler

Reno Orthopedic Center wants you to join the team as a Medical Appointment Scheduler! We are seeking an enthusiastic and dedicated team member to provide scheduling assistance and administrative support to patients at our Main location - 555 N. Arlington Ave.

At Reno Orthopedic Center (ROC), every action is driven by our employee expectations:

• We lead with a patient-first mindset, ensuring every decision is made in the best interest of those we serve.
• We believe in the power of assuming good intent, fostering a culture of respect, optimism, and compassion, where teammates lift each other up.
• Here, you're encouraged to own your success — we support your growth, celebrate your contributions, and empower you to take initiative.
• Continuous learning is part of who we are; we strive for constant improvement in everything from clinical innovation to personal development.
• We value kindness as a core strength — it's how we treat our patients, our colleagues, and our community.
• Most importantly, we encourage every team member to be an advocate — for patients, for progress, and for doing what's right.

If you're looking for a place where your work matters, your values align, and your growth is supported, you'll find purpose and belonging at ROC.

Reno Orthopedic Center (ROC) is physician-owned, meaning decisions are made by those who understand patient care firsthand — and every team member's voice matters. We offer a fully integrated musculoskeletal health campus with on-site surgery, advanced imaging, therapy, urgent care, and specialty services like bone health and orthopedic oncology. With continuous growth and investment in new facilities and technology, ROC provides a forward-thinking environment built to support both exceptional patient care and your professional development.

We've been the trusted name in musculoskeletal health across Northern Nevada for over 60 years — and we're still growing!

What would you do in this role?

• Serve as the initial point of contact for patients being referred by other healthcare facilities;
• Interact with patients, various hospital departments and physician offices to effectively schedule and direct patients through the ROC systems in a patient focused manner;
• Schedule various types of office visits;
• Accurately enter patient demographic information in patients' electronic medical records;
• Maintain effective and prompt communication with patients.