Medical Director

JOB SUMMARY

The Medical Director provides clinical leadership within their site and specialty, ensuring high-quality, evidence-based medical care while advancing HOPES' quality incentive, risk management, and Centers of Excellence goals. This role partners with the Chief Medical Officer and operational leaders on access, quality, sustainability, talent development, and community engagement priorities and supports provider performance, regulatory compliance, and continuous quality improvement while fostering a collaborative, patient-first culture.

• Provide medical care as outlined by the appropriate medical provider position job description.
• Provide clinical guidance to assigned medical staff, ensuring adherence to ethical, evidence-based, and team-based practice.
• Schedule and facilitate regular individual and group staff meetings.
• Support staff members in self‑management, goal setting, and performance improvement.
• Develop staffing schedules that meet patient medical care needs.
• Coordinate changes in medical provider staffing patterns to ensure timely response to patient needs, including inpatient and subspecialty care.
• Support the Medical Continuous Quality Improvement (CQI) Committee and supervise assigned CQI initiatives as directed.
• Demonstrate accountability for medical programs within the Quality Management and Value‑Based Revenue programs.
• Offer feedback on operational processes and incorporate feedback received from providers.
• Partner with other leaders to resolve operational concerns and issues.
• Delegate clinically related program duties to responsible parties to carry out program initiatives.
• Maintain medical operations in compliance with applicable laws, regulations, policies, and ethical practice standards.
• Develop, implement, and monitor systems to ensure ongoing regulatory compliance.
• Communicate compliance issues to the Chief Medical Officer in a timely manner.
• Develop corrective strategies to address compliance concerns.
• Assist with the investigation of patient complaints as requested.
• Assist in the development of clinical policies, procedures, and training materials to anchor best practices in the clinical setting.
• Conduct medical record reviews and chart audits, developing procedures and recommendations based on findings.
• Support recruitment, hiring, and training of new medical staff members.
• Support the credentialing and privileging process for new medical staff, reviewing qualifications, training, and experience as requested by the Chief Medical Officer.
• Monitor medical program resource utilization and provide input regarding budget planning and stewardship.
• Build collaborative relationships with community partners, referral organizations, and healthcare stakeholders.
• Lead site‑level implementation of HOPES' Centers of Excellence priorities in Maternity SUD, Addiction Medicine, Pediatrics, and Geriatric Medicine, alongside excellence across primary and specialty care services.

At HOPES, we’re more than just a healthcare provider — we’re a team of changemakers dedicated to delivering affordable, high-quality medical, behavioral health, and support services to everyone in our community.

• Purpose Driven Work — Be part of a team that’s transforming lives every day. Your work will directly contribute to improving health outcomes and building a stronger, healthier Northern Nevada.
• People First Culture — At HOPES, every team member is encouraged to bring their unique talents and perspectives to the table. Collaboration and innovation are at the heart of everything we do.
• Career Growth and Development — We invest in your future by offering a mentorship program, leadership and soft‑skills training, networking opportunities, and support for continuing education.
• Except…