Gold 'N Silver Inn - Assistant General Manager

A Legacy of Excellence

Entertaining Your World

Jacobs Entertainment, Inc. (JEI) is a developer, owner and operator of gaming and entertainment facilities across the United States. Core to the company’s value is our commitment to ethical leadership, outstanding training, and open employee communication.

Jacobs Entertainment is currently in search of a“
Assistant General Manager
” for the Gold ‘N Silver Inn . The Gold ‘N Silver is Reno’s oldest casual dining restaurant and has been a Reno landmark for over 60 years. The property has gone under a restoration and renovation that includes a neighborhood bar and updated dining room that will be a downtown Reno highlight for the next 60 years.

Our employees are supported with a comprehensive benefits program that include the following:

• $200 Referral Bonus
• Tuition Reimbursement
• 7 paid Holidays
• 80 hours of Vacation after 1 year of employment
• We offer a variety of affordable medical, dental, vision and flexible spending account plans after 60 days
• Employee Assistance Program FREE of charge
• Company paid Life Insurance and AD&D
• Matching 401K program after 90 days
• Employee Meal Discounts
• Ongoing learning and development programs
• Work towards your future advancement within the company—most of our supervisors and managers are promoted from within

Essential Job

Responsibilities and Duties:

• Oversee daily bar operations, ensuring consistent service standards, quality, and efficiency
• Lead and schedule bar staff, manage shift execution, and ensure proper staffing levels
• Deliver exceptional guest experiences and manage guest recovery related to beverage service
• Maintain bar cleanliness, organization, and equipment standards
• Develop, execute, and maintain the beverage program, including cocktails, beer, wine, and spirits
• Manage beverage cost controls, pricing strategies, inventory, and ordering
• Analyze sales performance and trends to optimize offerings and profitability
• Partner with the General Manager on promotions and revenue-driving initiatives
• Plan and execute marketing initiatives, promotions, and special events
• Manage social media presence for the restaurant and bar, including content creation, posting schedules, and guest engagement
• Ensure marketing content aligns with brand voice, image, and business goals
• Monitor engagement metrics and adjust strategies to increase visibility and traffic
• Hire, train, coach, and develop bartenders and bar support staff
• Enforce performance standards, accountability, and service expectations
• Support onboarding, certification compliance, and ongoing skills development
• Model professionalism, creativity, and responsible alcohol service
• Ensure compliance with alcohol service laws, food safety standards, and company policies
• Maintain Serv Safe Alcohol compliance and enforce responsible service practices
• Document and respond to guest incidents related to alcohol service
• Support inspections and audits related to bar operations
• Beverage revenue growth and cost control
• Strong bar guest satisfaction and engagement
• Effective marketing and social media presence
• Team performance, retention, and compliance
• Full bar operation and beverage program accountability
• Responsible alcohol service and bar compliance ownership
• Ownership of bar marketing and social media execution

Skills, Education and Other Requirements:

• Bar management or lead bartender experience in a high-volume environment
• Strong beverage knowledge across cocktails, beer, wine, and spirits
• Marketing or social media experience preferred
• Strong leadership, communication, and organizational skills
• Serv Safe Manager / Food Protection Manager (required)
• Serv Safe Alcohol or equivalent alcohol service certification (required)
• Identification that establishes identity
• Identification that establishes the right to work in the United States
• Gaming Registration