Front Desk Relief Supervisor
Job in
Reno, Washoe County, Nevada, 89502, USA
Listed on 2026-03-03
Listing for:
Peppermill & Western Village
Per diem
position Listed on 2026-03-03
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services, Hospitality & Tourism, Front Desk/Receptionist
Job Description & How to Apply Below
Duties:
- Ensure efficient and professional guest-focused experience during registration, check-out, and over-the-phone interaction.
- Support front desk associates in resolving guest challenges/complaints as needed.
- Observe front desk associates to ensure that established procedures are followed.
- Assist with maximizing revenue with suite upgrades and rate integrity.
- Assist on the front line as needed.
- Assist in maintaining same day inventory and selling strategies.
- Assist with the Hotel Night Audit ensuring it is completed accurately.
- Ensure all required reports and forms are completed daily.
- High school diploma or G.E.D.
- Minimum of one year Front Desk experience.
- Two or more years of customer service experience.
- Must be able to work independently and perform well under pressure.
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