Banquet Supervisor

Atlantis Casino Resort Spa, located in Reno, Nevada, is seeking a Banquet Supervisor to manage the banquet department and ensure the successful execution of events.

• Supervise Team Members engaged in all aspects of the banquet department.
• Ensure all policies and procedures are followed.
• Assist and work closely with management to ensure the success of events on a daily basis.
• Prepare and administer coaching and counseling to Team Members in the absence of the manager or assistant manager.
• Monitor and adjust staffing levels on a daily basis.
• Provide input on purchasing equipment for the department.
• Provide input on scheduling and staffing needs.
• Conduct pre‑shift meetings after checking BEOs for changes.
• Inspect all rooms to ensure 100% accuracy and a pristine environment for guests.
• Ensure that all equipment is stored and secured in designated storage areas.
• Ensure side work sheets and checklists are posted.
• Coordinate with kitchen, bakery, and audio‑visual to ensure all requirements are met and in proper working order.
• Responsible for training new Team Members and providing follow‑up training.
• Resolve guest complaints.
• Act as Banquet Manager in the manager’s absence, conducting all related duties.
• Directly supervise 15–20 Team Members in the Banquet Department.
• Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Interview, hire, and train Team Members; plan, assign, and direct work; appraise performance; reward and discipline; address complaints and resolve problems.
• Perform additional duties as assigned by management.
• Physical demands: stand; walk; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk; and hear.
• May occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required: close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.

• One year of education from college or technical school, or three to six months of related experience and/or training, or an equivalent combination.
• Proficiency in Microsoft Word, Outlook, and Excel spreadsheet software.
• Knowledge of time‑keeping systems and purchasing software is a plus.
• Must obtain an OSHA 10 card.
• Must be able to drive a single‑man lift.
• Must adhere to all grooming standards; no visible tattoos/piercings or unnatural hair colors.
• Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.

• Comprehensive benefits (medical, dental, vision, supplemental coverage)
• 401(k) retirement savings plan with discretionary match
• Education tuition reimbursement program
• Paid vacation and holiday pay
• Weekly resort prizes
• Career development and training workshops
• FREE daily meals
• Internal advancement opportunities

Location:

Reno, Nevada