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Front Desk Agent

Job in Reno, Washoe County, Nevada, 89550, USA
Listing for: Peppermillcareers
Full Time position
Listed on 2026-06-26
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below

The Front Desk Agent is responsible for checking in and out all hotel guests while maintaining outstanding guest service and maximizing hotel revenue. Provide a seamless service experience for hotel guests by closely networking with other departments to meet and exceed guest needs.

Duties:

Check hotel guests in and out.

Maintain a bank and perform cashiering duties.

Work well with supporting departments (Reservations, Bell desk, Housekeeping, Information Desk, Concierge).

Maximize revenue with suite upgrades and rate integrity.

Maintain a clean, presentable, and welcoming workspace.

Qualifications:

Must be at least 18 years of age.

High school diploma or equivalent.

Front Desk and customer service experience preferred.

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