House Attendant ("Asistente de Recamarera​/o

Job Details

Location:

Residence Inn South Reno
- Reno, NV 89511

Position Type:
Full‑Time/Part‑Time

Salary: $18.00 – $18.00 per hour

Job Shift: Any

Job Category:
Hospitality
- Hotel

Ensure all public areas are clean and maintained according to the standards of the hotel.

• Perform general cleaning duties in public areas, storage areas and administrative areas.
• Clean rooms, hallways, lobby, lounges, restrooms, corridors, elevators, stairways, and fitness center.
• Supply own cleaning cart with appropriate supplies for shift.
• Ensure work areas are clean when finished.
• Be knowledgeable about the hotel and answer guests inquiries and requests.
• Run supplies and service items to guestrooms as requested.
• Dust furniture and fixtures.
• Polish metalwork and furniture.
• Vacuum floors.
• Participate in the guest room Deep Cleaning program.
• Perform deep cleaning tasks and special projects (e.g., mattress flipping, furniture moves, etc.).
• Assist with carpet cleaning and extraction.
• Strip rooms for Room Attendants upon check out.
• Collect soiled linens from rooms for laundering; receive and store linen supplies in appropriate locations.
• Assist Room Attendants by bringing any additional items needed for the guest rooms.
• Remove and dispose of trash.
• Clean outside areas including porte cochere and other arrival areas.
• Ensure staff member break areas and administrative offices are clean and well maintained.
• Perform all other duties assigned by managers and supervisors.

• Assist with any guest inquiry.
• Follow all company, safety and security policies and procedures.
• Report maintenance problems, safety hazards, accidents, or injuries.
• Perform other reasonable job duties as requested by direct and indirect supervisors.

• Work primarily inside the hotel (about 75% or more of the time).
• Ability to sit at a desk up to six hours per day; walking and standing are required at times.
• Ability to maneuver between functions simultaneously and in limited space.
• Lift up to 45 lbs.; push and pull carts and equipment weighing up to 250 lbs.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, hearing, and visual acuity.
• Continuous talking and hearing to communicate with staff, guests, and supervisors.
• Continuous vision for near, color, and depth perception.
• Ability to work with fingers for typifying and carrying out substantial wrist and hand movements.

• Speak, read, write, and understand the primary language used in the workplace.
• Good verbal and written communication skills.
• Excellent customer relations skills.
• Detail oriented with outstanding organizational abilities.
• Basic computer and computational skills.
• Effectively deal with internal and external customers requiring high levels of patience, tact, and diplomacy while collecting accurate information to resolve conflicts.
• Self‑driven and able to work independently.
• Strong issue resolution, analytical skills, and a strong attention to detail.
• Maintain a neat, clean, and well‑groomed appearance in accordance with Azul Hospitality standards.

High school or equivalent education required.

Prior hotel experience preferred.