Front Desk Agent
Job in
Reno, Washoe County, Nevada, 89550, USA
Listed on 2026-07-13
Listing for:
Peppermill Resort Spa Casino
Full Time
position Listed on 2026-07-13
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services, Customer Service Rep, Front Desk/Receptionist
Job Description & How to Apply Below
The Front Desk Agent is responsible for checking in and out all hotel guests while maintaining outstanding guest service and maximizing hotel revenue. Provide a seamless service experience for hotel guests by closely networking with other departments to meet and exceed guest needs.
Duties:
- Check hotel guests in and out.
- Maintain a bank and perform cashiering duties.
- Work well with supporting departments (Reservations, Bell desk, Housekeeping, Information Desk, Concierge).
- Maximize revenue with suite upgrades and rate integrity.
- Maintain a clean, presentable, and welcoming workspace.
Qualifications:
- Must be at least 18 years of age.
- High school diploma or equivalent.
- Front Desk and customer service experience preferred.
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