The Pool - Cabana Host

The Grand Sierra Resort is seeking a talented and qualified individual to serve as a Cabana Host for The POOL. In this role team member will be responsible for providing superior customer service to all guests according to the GSR service standards, daily setup, break down, and sales of cabanas and rentals, supporting all other staff and management, and maintaining cleanliness of all areas in accordance with department standards.

This role requires a strong knowledge of the GSR resort and its amenities with the ability to promote our various offerings and products at all opportunities.

• Facilitate the sale of cabanas and other rental units to our guests at The Pool
• Actively sell rental units to interested guests
• Utilize computer programs to track rental inventory
• Graciously greet guests and escort them to their rental, ensuring complete satisfaction from start to finish
• Communicate with staff to ensure the guests are greeted, served and taken care of in a timely manner
• Interact with co-workers and customers in a professional and polite manner.
• Other duties may be assigned.
• Must be 21 years of age

• Previous experience in Hosting/Sales positions preferred.
• Previous experience in high volume outlets preferred.
• Good communications skills and professionalism are required when dealing with guests, co-workers and management.
• Ability to work with interruptions and to perform multiple tasks while remaining collected in high pressure situations.
• Exceptional oral and written communication skills with the ability to accurately communicate.
• A high level understanding of interpersonal skills to productively deal with business contacts and team members at all levels of the company.
• Possess a strong attention to detail and engaging presentation skills. Has the ability to effectively present information and respond to questions from groups of managers, staff, clients, and general public.
• Ability to accurately add, subtract, multiply, and divide in all units of measure and calculate figures and amounts.
• Ability to define and solve practical problems and deal with a variety of situations in a calm, professional manner.
• Ability to interpret and follow through on a variety of instructions furnished in written, oral, diagram, or schedule form.
• Excellent time management, problem solving and organizational skills are a must.
• Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.
• Dedicated to meeting and/or exceeding the expectations and requirements of internal and external staff.
• Trusted and is seen as a truthful individual who is highly respectful of others.
• Consistently exhibits courteous, respectful, and appropriate communications and presents information in a concise and understandable format.
• Cooperate with others in the accomplishment of joint tasks and common objectives.
• Contributes to a positive work environment, fosters collaboration and provides a tangible contribution.
• Meet requirements of regular attendance in order to effectively complete job responsibilities in a timely manner.
• Analytical Skill:
  • Cabana Host personnel must have the analytical skills to keep cashier bank, money handling accounted for at all times.

• Minimum one year’s experience in sales or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

· Must be able to maintain appropriate Gaming License & Alcohol Awareness card.

· While performing the duties of this job, the team member is constantly standing, walking, and reaching overhead during the duration of their shift.

· Must be able to push/pull and lift/carry 10lbs or less frequently.

· The team member will constantly have repetitive use of both feet. Team member will constantly have repetitive use of their dominant hand, occasional use of their non-dominant hand, and constant light grasping motions. Team member will have frequent use of firm/strong grasping motion. Finger dexterity of both hands will be frequently required.

· Constant use of vision abilities is required including…