Slot Host- -Silver Legacy

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission
: “Create the Extraordinary"
Our Vision
: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values
: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

To create a fun atmosphere in the casino by encouraging guests to sign up for Caesars Rewards and to assist in coupon/prize distribution. The employee must be proficient in data entry of all new applications. Explanation of Caesars Rewards, promotions, and special event functions. Establishes effective working relationships with co-workers and guests.

Provide friendly, courteous, professional service to all patrons of the casino

Exhibit professionalism during all guest and employee interactions

Must have patience when dealing with guests

Pleasant and outgoing attitude

Attending special events

Daily inventory of supplies

Must have the ability to provide our guests with excellent customer service, have excellent communication skills, observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests

Must be able to answer phones and display a consistently positive attitude. Must have basic job knowledge and a complete understanding of Caesars Rewards

Must accurately, neatly, and thoroughly complete assigned tasks

Enter and edit data quickly (mainly new application sign-ups); all should be edited at the point of “sale”

Prevent duplicate accounts being given

Must be multi-task oriented. Answer phones in a friendly and speedy manner reciting script provided

Must understand hotel functions on the computer

Must be self-motivated and willing to ask questions about projects and procedures

Must be over 21 years of age to work on casino floor

Excellent public speaking and communication required

Education:

High school education or equivalent

Experience:

At least two years customer service

Certificate/License:
Gaming License required

ADDITIONAL REQUIREMENTS

Must be able to handle stressful situations professionally

Must be able to walk or stand for eight hours

Must have excellent hearing to understand what is being said in a noisy atmosphere

Bring a positive and energetic personality

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.

PERFORMANCE REQUIREMENTS
:
Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.

TOGETHER WE WIN We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting…