Housekeeping Floor Manager

Essential Duties And Responsibilities

• Oversee and ensure the smooth operation of assigned area to include rooms cleaned efficiently and correctly, all guest-facing areas maintained and tools and supplies needed to do their jobs is readily available.
• Supervise, train, direct, and assist all Team Members assigned to the area.
• Assist in keeping the property OSHA compliant, as well as proper chemical usage and biohazard material handling and injury prevention.
• Distribute workload fairly and evenly to those assigned to the station and ensure credits in assigned areas are completed daily as efficiently as possible.
• Ensure VIP rooms and guests are properly assigned and executed on.
• Conduct daily briefing/pre shifts and schedule meetings with Guest Room Attendants and House Attendants.
• Communicate with the housekeeping department and outside departments via Microsoft Outlook and Microsoft Teams.
• Follow up on any outstanding work orders for assigned areas.
• Ensure cleanliness of rooms, guest access areas, lockers, linen rooms and supply closets.
• Ensure PAR levels of supplies are maintained on all Floors assigned to ensure a proper working environment for the team.
• Perform daily guest room inspections in accordance with department standards.
• Perform frequent and consistent visual inspections of guest rooms and assigned public areas.
• Monitor Guest Room Attendants and House Attendants work productivity and communicate any area below departmental standards to the Director of Housekeeping.
• Coach and counsel Team Members that violate department policies, practices, or procedures; provide regular feedback to Guest Room Attendants and House Attendants on specific job responsibilities and guest service.
• Produce and present annual reviews for House Attendants and some GRAs with assistance from upper management team.
• Interview Guest Room Attendants and House Attendants to fill sections on the Floor Manager’s assigned floors.
• Work closely with upper management team for scheduling and PTO requests.
• Any other duties assigned within the scope of this job description.

• Oversee and ensure the smooth operation of assigned area to include rooms cleaned efficiently and correctly, all guest-facing areas maintained and tools and supplies needed to do their jobs is readily available.
• Supervise, train, direct, and assist all Team Members assigned to the area.
• Assist in keeping the property OSHA compliant, as well as proper chemical usage and biohazard material handling and injury prevention.
• Distribute workload fairly and evenly to those assigned to the station and ensure credits in assigned areas are completed daily as efficiently as possible.
• Ensure VIP rooms and guests are properly assigned and executed on.
• Conduct daily briefing/pre shifts and schedule meetings with Guest Room Attendants and House Attendants.
• Communicate with the housekeeping department and outside departments via Microsoft Outlook and Microsoft Teams.
• Follow up on any outstanding work orders for assigned areas.
• Ensure cleanliness of rooms, guest access areas, lockers, linen rooms and supply closets.
• Ensure PAR levels of supplies are maintained on all Floors assigned to ensure a proper working environment for the team.
• Perform daily guest room inspections in accordance with department standards.
• Perform frequent and consistent visual inspections of guest rooms and assigned public areas.
• Monitor Guest Room Attendants and House Attendants work productivity and communicate any area below departmental standards to the Director of Housekeeping.
• Coach and counsel Team Members that violate department policies, practices, or procedures; provide regular feedback to Guest Room Attendants and House…