Senior HR Generalist

About the Organization

Liberty Dogs is a premier Service Dog training program whose goal is to empower Veterans with disabilities to lead more independent and fulfilling lives - enhancing their well-being through the unconditional support that Liberty Service Dogs provide. Located on a 27-acre campus, it includes a training facility, dog housing, an administrative and multipurpose building, and accommodations for Veterans staying on campus to train with their Liberty Service Dogs.

The Senior HR Generalist serves as a key member of the Human Resources team and supports the full employee lifecycle, including recruitment, onboarding, employee relations, performance management, leave administration, compliance, HR systems administration, employee communications, and engagement initiatives.

Reporting to the Senior Director of Human Resources, this role partners closely with leaders and employees across the organization to foster a positive workplace culture, ensure compliance with employment laws, and support organizational effectiveness. The ideal candidate combines strong HR technical expertise with sound business judgment, data‑driven decision‑making, and the ability to balance the needs of employees, leaders, and the organization.

This position will leverage HR analytics and workforce insights to identify trends, support strategic initiatives, and contribute to the continued growth and success of Liberty Dogs.

• Lead full‑cycle recruitment efforts across all departments from requisition through onboarding.
• Partner with hiring managers to understand staffing needs and develop effective recruitment strategies.
• Draft, maintain, and update job descriptions and position requirements.
• Source candidates through job boards, social media platforms, professional networks, referrals, and community partnerships.
• Screen applicants, conduct interviews, coordinate interview processes, and manage candidate communications.
• Facilitate offer preparation, pre‑employment processes, and onboarding activities.
• Track recruitment metrics including time‑to‑fill, source effectiveness, candidate pipeline activity, and retention of new hires.
• Support workforce planning and succession planning initiatives.

• Serve as a primary HR resource for employees and managers regarding workplace concerns, policies, and employment matters.
• Partner with leaders to address employee performance issues through coaching, development plans, corrective action, and documentation.
• Conduct or assist with workplace investigations and employee relations matters.
• Support conflict resolution efforts and recommend practical solutions that align with organizational values and employment law.
• Assist managers in fostering accountability, engagement, and high‑performing teams.
• Promote a respectful, inclusive, and positive workplace culture.

• Administer employee leaves of absence, including FMLA, ADA accommodations, personal leaves, military leave, and return‑to‑work processes.
• Coordinate workers' compensation claims and return‑to‑work programs with safety team.
• Maintain accurate leave and accommodation records.
• Serve as a resource for employees regarding leave and workplace accommodation processes.
• Support employee wellness initiatives and Employee Assistance Program resources.

• Maintain accurate and confidential employee records and personnel files.
• Ensure HRIS data integrity and optimize workflows within BambooHR and related systems.
• Manage employee status changes, onboarding documentation, and employment records.
• Generate and maintain reports related to headcount, turnover, recruitment, attendance, and workforce demographics.
• Support continuous improvement of HR processes and systems.

• Develop and maintain key HR metrics and dashboards to support data‑driven decision‑making.
• Analyze trends related to recruitment, turnover, retention, employee relations, attendance, performance management, engagement, and other workforce indicators.
• Prepare monthly…