Product Manager - Drayage Technology

About ITS Logistics

ITS Logistics is a premier Third-Party Logistics company that provides creative supply chain solutions. With the highest level of service, unmatched industry experience and work ethic, ITS focuses on innovation and technology–our purpose is to improve the quality of life by delivering excellence in everything we do.

We invest in personal and professional growth, providing the tools, resources, and support you need to unleash your full potential, collaborate with like-minded teammates, and seize limitless opportunities. By joining our all-star team, you will be part of an organization that values your unique skills, encourages your drive for excellence, and recognizes your unwavering commitment to achieving our shared goals.

We empower our team members to become champions in their respective fields by nurturing a culture of collaboration, competition, and unyielding resilience. We believe that together, we can conquer any challenge and achieve remarkable victories.

Technology powers how ITS operates. Our team builds and maintains a single, unified Transportation Management System (TMS) that supports all modes of transportation across the business, including OTR, intermodal, drayage, assets, and brokerage operations.

Within this platform, we design flexible, configurable workflows that adapt to the unique needs of each mode while maintaining a consistent operational and data foundation. Our focus includes:

• Building workflow-driven systems that simplify complex logistics operations
• Using automation and AI to reduce manual effort and improve decision-making
• Leveraging shared data models to optimize capacity, assets, and network performance across modes
• Creating scalable, resilient technology that evolves with the business

As a Product Manager – Drayage Technology, you will own drayage capabilities within ITS’s unified TMS platform. Rather than building a standalone system, you will design and deliver drayage-specific workflows that integrate seamlessly with core TMS functionality used across all modes.

You will work closely with operations, engineering, data science, and leadership to evolve how ITS plans, executes, and optimizes drayage movements—from port and rail ramp operations to inland delivery and return. This role requires balancing drayage-specific complexity with platform consistency, scalability, and reuse.

• Define and execute the product strategy and roadmap for drayage functionality within ITS’s unified TMS
• Design drayage workflows that leverage shared platform capabilities while addressing mode-specific requirements
• Improve visibility and execution across containers, chassis, appointments, and carriers within a single system of record
• Partner with Data Science to introduce forecasting, optimization, and automation to improve container velocity and capacity planning
• Reduce operational friction by eliminating manual work, rekeying, and mode-specific workarounds
• Develop business cases with clear ROI to prioritize product investments and measure impact
• Write PRDs and user stories and lead Agile ceremonies including backlog refinement, sprint planning, UAT, and release readiness
• Partner with Operations and Training to drive adoption and ensure solutions reflect real-world workflows
• Define success metrics and use performance data to guide continuous improvement
• Stay current on drayage, port, rail, and intermodal trends while aligning solutions to a multi-mode platform strategy

• 3–5 years of experience in Transportation, Logistics, or Supply Chain
• 2+ years of experience in Product Management or a product ownership role
• Familiarity with drayage or intermodal operations and how they intersect with broader transportation workflows
• Bachelor’s degree required, preferably in Business, Information Systems, Supply Chain, Engineering or a related field

• Experience building or supporting multi-mode transportation systems or platform
• Strong stakeholder management and communication skills, with the ability to be direct, transparent, and collaborative in complex environments
• High emotional intelligence, fostering empathy, accountability, and strong relationships across teams
• Adaptable and resilient—comfortable navigating change, managing competing priorities, and turning challenges into opportunities for growth
• Strategic thinker with a bias for action—able to connect insights from data, operations, and customer feedback into clear product priorities

Equal Employment Opportunity: ITS Logistics is an equal opportunity employer. We do not discriminate on the basis of any protected status. Voluntary self-identification surveys are optional and may be used for government reporting purposes. This information does not affect hiring decisions.