Senior Application Specialist - Epic Clin Doc

Location

Remote candidates must reside in Texas, Arizona, Utah, Florida, Idaho, Oregon, Washington, or California. Applicants must maintain residency in one of these states as a condition of employment.

This position leads in the analysis, design, coding, testing and implementation of new and existing application systems used within Renown Health entities. The position partners with the user community to resolve technical problems, application performance issues, and lead optimization and enhancement efforts. It oversees the design, configuration, testing, and support of files and system changes within assigned products and scope, including system administration functions.

The Senior Application Specialist will be a primary contact for external users for designated product(s) and will assist in leading large projects.

Responsibilities:

• Have a solid understanding of the business and operational aspects within the Renown Health entities, and the software/hardware used.
• Oversee design, configuration, testing and supporting files within assigned products and scope.
• Facilitate responses to support issues to successful resolution.
• Create and maintain appropriate documentation.
• Troubleshoot moderate to complex problems, requests and questions from end users.
• Investigate end users’ preferences while making design decisions about the underlying needs of the organization and user community, while navigating choices involved in application specifications.
• Demonstrate the ability to work on multiple, complex projects with high quality results and adherence to deadlines.
• Analyze business operations as they relate to design decisions, and prioritize and implement requested changes to the system.
• Collect information regarding potential system enhancement needs, analyze new functionality in releases to determine how or if it should be used, and review and test each new release.
• Dependent on the application(s) supported, this position may be required to take calls.
• Develop level of effort estimates and track actual time worked accurately.

Project Management:

• Demonstrate Project Management Skills, own project plans in designated area, and use Microsoft Project or other tools to track tasks and manage project plans.
• Maintain regular communication with Business Owners, Project Managers, vendors and customers.
• Assist in the emergent change approval process.
• Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with software/hardware used.

Information Integrity:

• Develop clear and concise process flows and supporting documentation for business owners and units.
• Set and adhere to standards for naming and numbering conventions, change control, environment management and security classifications.
• Demonstrate a solid understanding of data architecture and integration concepts and strategies, and experience in designing data integration solutions required.

Teamwork, Collaboration, Professionalism, and Leadership:

• Demonstrate ability to facilitate meetings with customers to prioritize needs, set expectations and bring new functionality/design for review.
• Lead work groups within the department or within project scope.
• Work with a high level of independence.
• Coordinate resources with other teams to facilitate work and project completion, and coordinate and/or participate in testing efforts.
• Demonstrate excellent interpersonal, organizational, and communication skills.
• Manage projects and workload independently as well as part of a team.
• Provide knowledge transfer and mentoring to peers.
• Create training documentation for areas of expertise.

This position does not provide patient care.

The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.

• Education: Must have working-level knowledge of the English language, including reading, writing and speaking English. Bachelor’s Degree in a health, science, or business field, or an…