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Help Desk Technician: 1st Line IT Support

Job in Reno, Washoe County, Nevada, 89550, USA
Listing for: Adams And Associates Inc
Full Time position
Listed on 2026-05-22
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Position: Help Desk Technician: 1st Line IT Support, After-Hours

Adams And Associates Inc is seeking a Help Desk Technician to provide Tier 1 support primarily for desktop and laptop systems. The role demands strong customer service and communication skills, alongside responsibilities like troubleshooting and assisting with network issues.

Ideal candidates will have a four-year degree or two years of relevant helpdesk experience, familiarity with Windows-based systems, and be proactive in user support. This position also includes occasional travel to remote locations.

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