Director, Enterprise and Build Management

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

Eligibility and Sponsorship Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.

The Director, Enterprise Change and Build Management is responsible for leading enterprise-wide change governance, build management, operational readiness, and deployment coordination across complex technology ecosystems. This role drives the strategic alignment of enterprise delivery practices with operational stability, risk management, compliance requirements, and modernization initiatives.

• Lead enterprise change governance strategy, policy development, and operational oversight.
• Establish and mature enterprise-wide change management frameworks, standards, and controls.
• Oversee Change Advisory Board (CAB) operations and executive change governance forums.
• Ensure all production and operational changes meet risk, security, audit, and compliance requirements.
• Drive governance modernization aligned to Agile, Dev Ops, and cloud delivery models.

• Lead enterprise build management across multiple technology platforms and business domains.
• Oversee deployment orchestration, environment management, and rollback readiness.
• Improve deployment velocity while maintaining platform stability and operational resiliency.
• Coordinate enterprise-scale deployments with cross-functional technology and business teams.

• Drive operational maturity initiatives focused on scalability, automation, resiliency, and delivery optimization.
• Lead continuous improvement initiatives to reduce failed changes, operational incidents, and deployment risk.
• Develop enterprise metrics and dashboards related to release quality, change success rates, deployment frequency, and operational health.
• Support cloud transformation, platform modernization, and enterprise delivery optimization initiatives.

• Build and lead high-performing teams across enterprise change and build management functions.
• Influence senior leaders and stakeholders across highly matrixed enterprise environments.
• Foster a culture of accountability, collaboration, operational discipline, and continuous improvement.

• Bachelor's degree in Information Technology, Computer Science, Engineering, Business Administration, or related field.
• 10+ years of experience in enterprise technology operations, change management, release management, or build management.
• 7+ years of leadership experience managing enterprise-scale operational or transformation teams.
• Deep expertise in:
  • Enterprise change governance
  • Build and release management
  • Dev Ops and CI/CD operating models
  • ITIL service management practices
  • Operational risk and compliance frameworks
  • Cloud and hybrid infrastructure environments
• Experience leading complex enterprise transformation and modernization initiatives.
• Strong executive communication, organizational leadership, and stakeholder management capabilities.
• Proven ability to lead large-scale cross-functional initiatives in highly matrixed organizations.

• ITIL Certification
• PMP, SAFe, Agile, or Dev Ops certifications
• Experien…