Student Worker – Community Desk Attendant, Residence Halls; Academic Year 2026-2027

Job Overview

The University of Nevada, Reno’s Residence Halls are hiring several Community Desk Assistants for the  academic year. The Community Desk Attendant (CDA) provides front‑desk services to all residents, guests, and university staff within our eight residence halls, helping to create a safe and secure living environment and fostering a sense of community.

• Work to build and support a sense of belonging and community within the residence halls by:
  • Welcoming all residents, guests, and/or visitors with a greeting and a smile.
  • Participating in front‑desk and lobby area programming planned by desk leadership.
  • Helping create, maintain, and properly take down desk decorations.
• Provide core customer and front‑desk services, such as:
  • Answering front‑desk phones and assisting with any questions or concerns.
  • Transferring phone calls to other department staff as appropriate.
  • Assisting guests and visitors with information about the residence halls and the broader UNR campus.
  • Using the departmental housing software Star Rez to:
    • Welcome residents and perform check‑ins at the desk.
    • Issue, track, and return permanent and temporary lockout keys and access cards.
    • Receive, log, and issue delivered packages to residents.
    • Check out and return residence‑hall resources and equipment to residents.
  • Using Web Campus to complete general administrative duties, such as completing communication and key logs.
  • Assisting with crises such as fire alarms, power outages, safety and maintenance concerns, and other emergencies. Directing residents and guests to a safe area away from danger as necessary.
  • Attending all scheduled staff meetings, staff trainings, and individual one‑on‑ones as directed by the CDA’s supervisor.
  • Enforcing residence‑hall policies and confronting/documenting individuals who violate these policies or present concerns; contacting live‑in staff and authorities in serious situations.
  • Showing up for scheduled hours, including weekdays, weekends, and overnight shifts, as part of regular schedule.

• Candidate must be enrolled at the University of Nevada, Reno.

This posting is open until filled. Recruitment will close without notice when a sufficient number of applications are received or when a hiring decision is made.

The University of Nevada, Reno is committed to providing a place of work and learning free of discrimination on the basis of a person’s age (40 or older), disability, whether actual or perceived by others (including service‑connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protected hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion (protected classes).

NSHE is committed to providing a place of work and learning free of discrimination on the basis of a person’s age (40 or older), disability, whether actual or perceived by others (including service‑connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protected hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion (protected classes).