IT Help Desk Technician L1; Entry Level Reno, NV
Job in
Reno, Washoe County, Nevada, 89550, USA
Listed on 2026-06-02
Listing for:
HIRETEQ Solutions Inc
Full Time, Contract
position Listed on 2026-06-02
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Desktop Support
Job Description & How to Apply Below
Job Title: Level 1 Technician (Entry Level) - IT Help Desk Technician L1 (Entry Level) at HIRETEQ Solutions Inc. Reno, NV.
Location: Reno, NV 89512
Employment Type: On-site
Contract Duration: 10 months
Job OverviewWe are seeking a motivated and customer-focused Level 1 Technician to join our IT support team on a 10-month contract. This is an excellent entry-level opportunity for individuals eager to build a career in information technology while supporting enterprise-level users and systems.
Key Responsibilities- Provide excellent customer service and first-level technical support to end users.
- Communicate clearly and professionally with users and team members.
- Install, configure, and support software, hardware, and peripheral devices.
- Perform basic troubleshooting of user issues (desktop, laptop, peripherals).
- Assist with inventory tracking and control of IT equipment.
- Escalate issues appropriately while documenting resolutions accurately.
- Demonstrate a strong willingness to learn, grow, and adapt in a fast-paced environment.
- Associate’s degree in Information Technology or a closely related field OR
- Two (2) years of full-time experience in a technology-related role OR
- An equivalent combination of education and relevant experience.
- Basic understanding of helpdesk operations and IT support concepts.
- Strong communication skills and a customer-service mindset.
- Familiarity with Windows operating systems and basic networking concepts.
- Experience with ticketing systems or IT inventory tools.
- Ability to work independently and as part of a team.
Position Requirements
Less than 1 Year
work experience
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