Datacenter Technician

• 1-2 years exp Move servers and switches to required destination for installation.
• Inspect servers and switches to make sure that they are not damaged in any way.
• Smoke test servers to ensure that server is functioning as intended.
• Install servers and switches and cable it according to provided wire map.
• Make sure that all cables ran are bundled neatly and in accordance with Nvidia's standard.
• Double check with network admins to make sure everything is cabled correctly, and all connections are up.
• Install additional components needed (NIC, Drive, Memory)
• Assist in unboxing and prepping servers as needed
• Auditing of servers and consumables

Perform rack & stack of servers, network devices, and storage equipment.

Handle cabling (fiber & copper) including labeling and cable management.

Support installation, relocation, and decommissioning of hardware.

Receive and verify hardware shipments against purchase orders / delivery notes.

Perform physical inspection of equipment for damages upon arrival.

Manage spares inventory and ensure availability of critical components.

Coordinate hardware returns (RMA), dispatch, and logistics tracking.

Ensure proper storage, labeling, and documentation of all assets.

Provide L1 support for incidents and service requests via ticketing tools (e.g., Service Now).

Perform basic troubleshooting (L1 triage) for:
Server hardware issues Network connectivity (Layer 1 checks)

Escalate issues to L2/L3 teams with proper logs and updates.

Act as hands & eyes support for remote engineers.

Execute tasks such as:
Cable reseating Console access setup Basic hardware replacement (as guided)

Monitor alerts from DC tools / dashboards.

Update tickets with accurate troubleshooting steps and status.

Maintain documentation, asset inventory, and audit records.

Follow data center security and access protocols.

Adhere to ESD, safety, and PPE standards.

Ensure readiness for audits and compliance checks.

• Basic understanding of Networking fundamentals (IP, switching, patching)
• Basic understanding of Server hardware components
• Basic understanding of Fiber & Ethernet cabling
• Familiarity with Ticketing tools (Service Now or similar)
• Familiarity with Basic console tools (SSH, Putty)

• Strong coordination and communication skills
• Ability to manage physical inventory and logistics tasks
• Comfortable working in a 24×7 shift environment;
• Attention to detail and documentation accuracy