IT Apple​/Mac Support- LOA​/LOB

Truckee Meadows Community College (TMCC) is seeking applicants for the IT Apple/Mac Support LOA/LOB position.

This position will assist the academic and administrative Apple support staff with the support of hardware and software in the academic and administrative computing environment. The applicant should have experience in an enterprise network, preferably in Higher Education. Customer service orientation and the ability to understand, follow and create technical documentation is a major aspect of this position.

• Position: IT Apple/Mac Support LOA/LOB
• Schedule: Minimum 20 hours per week up to 40 hours (with benefits);
  Part‑time schedule is flexible, with a preferred daily schedule to include hours from Monday‑Thursday (no weekends or holidays);
  Full‑time is Monday‑Friday, 8am‑4:30pm (no weekends or holidays)
• Location: Reno, NV
• Salary: $20.00 - $21.00 per hour

• High school diploma or equivalent education
• 2 years of IT Apple/Mac Support experience in a professional environment
• Experience with Workday or Higher Education (preferred)
• Excellent customer service skills and ability to work independently or as a team
• Strong understanding of current Apple operating systems
• Knowledge of testing and deploying desktop applications using industry best practices
• Experience with a variety of server software and hardware
• Ability to apply and explain rules, regulations, and policies (incomplete description)

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