Network Analyst Traffic Control Systems

Job Summary

Join the City of Reno and become part of an amazing team that strives every day to make our community a place we are all proud to call home. The ideal candidate will support network systems, server administration, and information technology services in a traffic control systems environment that requires strong operational technology (OT) support. This role maintains the City’s traffic control technology infrastructure by supporting high‑demand network operations, administering servers and security systems, troubleshooting hardware and software issues, and ensuring reliable and secure connectivity across City Traffic systems and facilities.

• Upgrade network desktop based systems and correct errors to maintain network and desktop after implementation.
• Install software packages and replace defective or inadequate software packages.
• Configure and manage all network equipment and settings, including switches, routers, wireless WAN equipment, and VoIP equipment.
• Administer all network security, including firewalls and antivirus programs.
• Build, update, back up, maintain, and administer servers.
• Respond to client inquiries concerning systems operation; diagnose system hardware, software, and operator problems.
• Maintain contact with vendors and contractors to secure network products and services.
• Instruct users in the proper use of equipment and software.
• Recommend or perform remedial actions to correct problems.
• Coordinate activities with help desk, network services or other information systems groups.
• Provide top‑level support for all computer and network systems.
• Perform related duties as required.

• Education: Bachelor's degree from an accredited college or university with major coursework in computer science, information systems, or a related field. Each full year of work experience in network operating systems beyond the one‑year requirement may be substituted for one year of the required education.
• Experience: One year of increasingly responsible experience in network operating systems.
• License: Valid driver’s license.
• Bilingual: Candidates who are bilingual are strongly encouraged to apply.

City of Reno is committed to providing equal employment opportunities to everyone. This commitment is an integral part of our efforts to ensure that we have a diverse and representative workforce that serves the community of Reno. The City of Reno is an equal opportunity employer. Recruitment, hiring, assignment, training, compensation, promotion, retention, and disciplinary decisions will be made without regard to race, color, religion, creed, national origin, sex, sexual orientation, gender identity, gender expression, age, pregnancy, physical or mental disability, genetic information, veteran status, political affiliation, membership in an employee association, or any other protected class status applicable under federal or state law or City Charter.