Systems Analyst

Join the City of Reno and become part of an amazing team that strives every day to make our community a place we are all proud to call home.

We are seeking a Systems Analyst to support technology solutions that help the Public Works department operate efficiently. The ideal candidate will have significant IT experience in a sewer SCADA environment and strong proficiency in supporting Operational Technology (OT) systems.

This position offers the opportunity to work on a variety of technology initiatives in a collaborative team setting. The selected individual will support software applications, databases, reporting tools, and information systems while providing day‑to‑day operational support for the Sewer SCADA infrastructure. Duties include troubleshooting SCADA and OT related issues, coordinating with field and plant operations staff, maintaining system reliability, and ensuring secure and resilient integration between OT and IT environments.

• Perform professional level information systems analysis duties in the development, installation and maintenance of software applications.
• Design and prepare test data and perform proper testing of computer programs; consult with staff and end‑users to ensure programs meet specifications and expectations.
• Develop scripts and codes to prototype alternative access to relational databases.
• Develop custom reports from relational databases using various report writers.
• Respond to requests from users regarding system operations or hardware and software problems; modify program coding, provide solutions to operational problems or refer users to appropriate staff member.
• Provide user training for applicable software applications; develop user training manuals and written standards and procedures; update and maintain user and training manuals as needed.
• Provide supplementary support and security for various application servers on the City's database.
• Administer local area network systems in assigned area; purchase, install, monitor and problem solve file servers, personal computers, peripheral equipment and related software.
• Analyze, install, maintain, and develop requirements for software applications; troubleshoot and rectify software problems; evaluate new software/hardware and recommend changes as needed; prepare and update user manuals and system documentation.
• Contact vendors for components, technical reference and/or services required for network expansion and maintenance.
• Manage, track, and maintain citywide software inventory and licenses.
• May provide department‑specific technology, network, and communications support to a City department.
• Perform related duties as required.

• Education: Bachelor's degree from an accredited college or university with major coursework in computer science, information systems or a related field. Each full year of application programming and/or systems analysis work experience beyond the one‑year requirement may substitute for one year of the required education (30 semester or 45 quarter hour credits).
• Experience: One year of application programming and/or systems analysis experience.
• License: Valid driver’s license.
• Bilingual candidates are strongly encouraged to apply.

The City of Reno is an equal opportunity employer. Recruitment, hiring, assignment, training, compensation, promotion, retention, and disciplinary decisions will be made without regard to race, color, religion, creed, national origin, sex, sexual orientation, gender identity, gender expression, age, pregnancy, physical or mental disability, genetic information, veteran status, political affiliation, membership in an employee association, or any other protected class status applicable under federal or state law or City Charter.