Solutions Engineer; Distribution and Fulfillment

About ITS Logistics

Are you ready to build a successful career in a trillion‑day global industry? ITS Logistics is one of the fastest growing, exciting logistics companies in the United States providing creative supply chain solutions to Fortune 500 companies. With unmatched agility, a sense of urgency, and strong work ethic, ITS commits to a relentless pursuit of excellence and leading from the front to keep the world moving, every day.

What makes us different is our focus on people and culture. We are offering more than just a job – we’re offering career opportunities that you can build your life around. As part of that commitment, we equip our teams with the best tools available – including modern AI technology – to help them work smarter, move faster, and focus on high‑value work.

We need the best talent to continue to invest, grow and win every day and are looking for people with the right mindset – honest, adaptable, and committed. When you join our herd, we invest in your personal and professional growth with paid training, providing resources and support to learn everything you need to know about the supply chain industry.

We empower you to seize every opportunity and thrive in a fast‑paced, ever‑changing environment.

Find out today –

ITS has an immediate opening for a Solutions Engineer. The role involves collaborating with the sales team to understand client needs, designing and presenting innovative solutions, and working closely with operations, IT, and pricing to ensure feasibility and efficiency. You will develop and engineer comprehensive solutions for warehouse design, inventory management, and automation. Key responsibilities include analyzing customer data, product flows, and operational requirements to create optimal solutions;

designing warehouse layouts, material handling systems, and processes; participating in client meetings to present solutions and manage expectations; acting as a liaison between operations, the IT team, and customers; collaborating with automation providers; and overseeing handoff to the implementation team while assisting in onboarding new clients. The investigator should be comfortable working independently with minimal direction.

• Partner with the sales team to understand client challenges, needs, and objectives. Help design and present tailored logistics solutions that leverage automation and enhance operational efficiency.
• Develop custom distribution and fulfillment solutions. Ensure solutions align with client goals and internal capabilities.
• Work closely with operations, IT, and pricing engineers to validate solution designs, ensuring they are both operationally feasible and cost‑effective.
• Coordinate with operations and implementation teams to implement solutions successfully.
• Apply knowledge of automation technologies to create solutions that drive operational improvements.
• Support the sales team in presenting solutions to clients, offering technical insights and explaining how proposed solutions will address their needs. Assist in developing proposals and RFP responses.
• Collaborate with the pricing team to develop accurate cost models for proposed solutions, ensuring that pricing is competitive and aligned with operational capabilities.
• Continue to provide technical leadership throughout the implementation process, working with operations and IT to ensure the successful execution of the solution.
• Stay informed on industry trends, emerging technologies, and best practices in logistics automation. Function as a thought leader within the company, continuously looking for ways to improve our solution offerings and processes.
• Leverage artificial intelligence and generative AI tools to accelerate and enhance the pursuit process, including RFP response development, financial modeling, warehouse layout design, and client proposal creation.
• Demonstrate proficiency with AI‑powered tools and emerging technologies as a core competency of the role; actively evaluate and adopt new platforms that improve solution quality, speed, and differentiation.

The ideal candidate will…