Senior Application Specialist-EPIC Radiant

Senior Application Specialist-EPIC Radiant

This position leads in the analysis, design, coding, testing and implementation of new and existing application systems used within Renown Health entities. This position partners with the user community to resolve technical problems, application performance issues as well as lead optimization and enhancement efforts. This position oversees the design, configuration, testing and supporting of files and system changes within assigned products and scope, including system administration functions.

The Senior Application Specialist will be a primary contact for external users for designated product(s), and will assist in leading large projects.

This section outlines the main responsibilities and expectations.

• Have a solid understanding of the business and operational aspects within the Renown Health entities, and the software/hardware used.
• Oversee design, configuration, testing and supporting files within assigned products and scope.
• Facilitate responses to Support Issues to successful resolution.
• Create and maintain appropriate documentation.
• Troubleshoot moderate to complex problems, requests and questions from end users.
• Investigate end users preference while making design decisions about the underlying needs of the organization and user community, while navigating choices involved in application specifications.
• Demonstrate the ability to work on multiple, complex projects with high quality results and adherence to deadlines.
• Analyze business operations as they relate to design decisions, and prioritize and implement requested changes to the system.
• Collect information regarding potential system enhancement needs, and analyze new functionality in releases to determine how/if it should be used, and review and test each new release.
• Dependent on the Application(s) supported this position may be required to take call.
• Develop Level of Effort estimates and track actual time worked accurately.

• Demonstrate Project Management Skills, own project plans in designated area and use Microsoft project or other tools to track tasks, manage project plans.
• Maintain regular communication with Business Owners, Project Managers, vendors and customers.
• Assist in the emergent change approval process.
• Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with software/hardware used.

• Develop clear and concise process flows and supporting documentation for business owners and units.
• Set and adhere to standards for naming and numbering conventions, change control, environment management and security classifications.
• Demonstrate a solid understanding of Data Architecture and Integration concepts and strategies, experienced in designing data integration solutions required.

• Demonstrate the ability to facilitate meetings with customers to prioritize needs, set expectations and bring new functionality/design for review.
• Lead work groups within the department or within project scope.
• Work with a high level of independence.
• Coordinate resources with other teams to facilitate work and project completion, may coordinate and/or participate in testing efforts.
• Demonstrate excellent interpersonal, organizational, and communication skills.
• Demonstrate the ability to manage projects and work load independently, as well as part of a team.
• Provide knowledge transfer and mentoring to peers.
• Create training documentation for areas of expertise.

This position does not provide patient care.

• Configuration and Optimization:
  Managing the configuration and optimization of the Epic Radiant module to ensure it meets clinical
  needs.
• User Support:
  Supporting end users such as radiologists and technologists and assisting with troubleshooting system issues.
• Workflow Analysis:
  Identifying, mapping, and improving clinical and business processes to enhance workflow efficiency.
• Documentation:
  Developing and maintaining product documentation, including workflows, requirements, and user manuals.
• Integration and Testing:
  W…