Senior CS Platform Lead: Gainsight & AI Automation
Job in
Reno, Washoe County, Nevada, 89550, USA
Listed on 2026-07-29
Listing for:
UKG (Ultimate Kronos Group)
Full Time
position Listed on 2026-07-29
Job specializations:
-
IT/Tech
Business Systems & Technology Analysis, AI Business & Operations
Job Description & How to Apply Below
UKG seeks a Senior Business Systems Analyst to lead administration and architecture of Customer Success platforms, primarily Gainsight and Staircase AI. You will bridge technical execution with business strategy, partnering with CS leadership to translate needs into scalable system solutions, driving adoption, reducing churn, and measurable outcomes.
You will own Gainsight and Staircase AI, manage data integrations and automation, and lead cross-functional projects in an agile environment.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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