Support Engineering Manager — AI-Driven Troubleshooting
Job in
Reno, Washoe County, Nevada, 89550, USA
Listed on 2026-08-06
Listing for:
Overjet
Full Time
position Listed on 2026-08-06
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
Overjet is seeking a Support Engineering Manager to scale the frontline team handling the Vision, Iris, and RCM products in a hybrid environment. You’ll lead a 9-person Technical Support Engineer team, set playbooks, triage processes, and drive AI-assisted tooling with close collaboration across Engineering and Product.
The role emphasizes hands-on leadership, escalation management, and a path to director-level growth as new products launch.
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