Junior Technical Product Manager, Valuations

We are seeking a highly organized, detail-oriented, and communicative Junior Technical Product Manager to join our Product team. In this role, you will serve as the critical bridge between our engineering team and our internal stakeholders—specifically Operations,Customer Success, and Sales.

This position is laser-focused on internal enablement. You will be responsible for triagingtechnical requests, managing production support escalations, and translating complex technical concepts into clear, actionable documentation. This is an excellent opportunity for an aspiringproduct manager to build foundational PM skills while making a positive impact on the dailyefficiency of our company.

The Technical Product Manager, will focus on technical delivery, production support, and operational enablement in collaboration with product, engineering, and business stakeholders.

You will report to the Senior Product Manager of valuations.

• Partner closely with Operations, Customer Success, and Sales teams to
  understand their technical pain points and internal tooling needs.
• Translate internal business needs into clear, technical requirements and user stories for the engineering team.
• Prioritize and maintain a backlog of internal technical requests, ensuringengineering resources are aligned with the highest-impact internal needs.
• Act as the project manager for internal tech deliverables, ensuring smoothrollouts, conducting user acceptance testing (UAT), and communicating updates
  to stakeholders.

• Act as the first point of contact for technical production issues escalated by
  internal teams.
• Perform initial investigations of reported bugs, attempting to replicate issues andgather necessary technical logs or data before passing them to engineering.
• Categorize and prioritize bugs based on business impact, severity, and
  frequency.
• Keep internal teams continuously updated on the status of critical bugs, providing
  expected resolution times and temporary workarounds when applicable.

• Develop, organize, and maintain a comprehensive internal technical knowledge
  base.
• Write clear, digestible documentation that explains technical product capabilities,
  limitations, and workflows to non-technical audiences.
• Create step-by-step guides for troubleshooting common customer issues to
  empower teams to resolve problems without engineering intervention.
• Host training sessions for internal teams when major technical updates or newinternal tools are released.

• 2-4 years of professional experience in a technical support, business analyst,
  project management, or junior product management role.
• A solid understanding of software development life cycles (Agile/Scrum). Youdon't need to write code, but you should be comfortable discussing APIs,databases, and system architectures with engineers.
• Strong written and verbal communication skills, with a proven ability to translate
  complex technical concepts into plain English.
• A highly analytical mindset with a passion for digging into issues, finding root
  causes, and developing scalable solutions.
• Ability to juggle multiple requests, bugs, and documentation tasks simultaneously
  without dropping the ball.
• A deep appreciation for the challenges faced by customer-facing and operational teams, and a desire to make their jobs easier.
• Experience with ticketing and product management tools (e.g., Jira, Zendesk,Click Up) is a plus.
• Experience in valuation, mortgage, fintech, or related industries is highly desired.

• Compensation:
  The base salary for this position ranges from $76,300 to $102,500 annually, depending on your location, experience, and qualifications. Additional compensation offerings include company profit-sharing bonus program, communication stipends, and referral bonuses.
• Inclusive benefits package offering:
• Comprehensive medical, dental, and company paid vision insurance, 401(k) retirement plan with employer match, voluntary life and AD&D insurance options, voluntary supplemental insurances for accident, critical illness, and legal services, paid time…