Accounts Receivable Team Lead
Job in
Reno, Washoe County, Nevada, 89505, USA
Listed on 2026-08-24
Listing for:
US Foods
Full Time
position Listed on 2026-08-24
Job specializations:
-
IT/Tech
-
Finance & Banking
Job Description & How to Apply Below
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Full time
R281685
ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE ($47185.htmld)
Join Our Community of Food People!
Responsible for partnering with Accounts Receivable (AR) management to monitor department workflow, provide subject matter expertise and training for a team of AR associates with varying levels of experience to achieve strong customer and market results. Provides backup support for management or associate department functions as needed. Ensures team members manage AR records in accordance with policies and procedures, as well as Generally Accepted Accounting Principles (GAAP).
** ESSENTIAL RESPONSIBILITIES*
* + Monitors workflow and ensures team members record payments to customers' accounts accurately and according to Service Level Agreement (SLA) timelines.
+ Provides coaching, guidance and training support for advanced concepts, procedures, complex customer payment issues and a broad array of system applications. Supports associates in resolving errors and out of balance conditions.
+ Provides escalation support to team members as well as advanced knowledge and professional customer service guidance involving inbound calls or inquiries from internal and external stakeholders.
+ Performs complex research, corrections and customer account analysis using information from numerous systems, applications, and banking institutions. Supports recoveries involving system failures by using ACT Fast, partnering with IT and/or execution of a workaround action.
+ Assists management in monitoring the internal control environment (e.g., unresolved Cash On Account research or prevention, resolution of Out of Balance report, etc.).
+ Provides supplemental support to team members to achieve daily goals due to absence or excessive workload or system cut-off timetables.
+ Provides AR management with associate metrics based on error research, audit findings and compliance with procedures to ensure work quality. Research associate errors to assess the underlying cause and provides documentation of errors;
Provides associate with audit findings and offers additional guidance and refresher training on concepts or procedures.
+ Compiles, validates, and organizes documents required for legal or audit purposes.
+ Verifies financial integrity relating to transfers of payments, deductions and write-offs across markets, regions and groups including complex transactional adjustments or corrections.
+ Responsible for accurate recording of bad debt write-offs.
+ Ensures team members have an understanding and manage AR records in accordance with policies, procedures and GAAP (Generally Accepted Accounting Procedures).
+ Supports special projects and other duties as assigned by AR management.
** SUPERVISION** :
+ N/A
** RELATIONSHIPS*
* +
** Internal:
** US Foods Credit, Finance, General Accounting, IT, Sales, Tax and Treasury as…
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