Case Manager

Workers' Compensation Claims Specialist (Case Manager)

Join GGRM Law Firm, Nevada's premier injury law firm in Las Vegas, NV, as a Workers' Compensation Claims Specialist and make a significant impact on the lives of those who have been injured. If you enjoy interacting with clients and are committed to providing excellent and compassionate representation, we invite you to join our team.

Full-time

A Workers’ Compensation Claims Specialist is the primary point of contact for all issues involving claim management, providing a range of legal support to the Workers’ Compensation Attorney.

• $48,000 - $72,000 base, depending on experience

• Processing assigned claims in accordance with Firm policies and procedures
• Ensuring case management software (CMS) feed is cleared daily
• Completing all assigned tasks by relevant deadlines
• Documenting all relevant activity in CMS properly
• Ensuring emails are cleared daily
• Completing monthly Meaningful Client Communication (MCC) and serving as the primary point of contact for the client on claim management and litigation issues
• Communicating with insurance adjusters, third party administrators, medical providers, and other relevant parties as directed by the assigned attorney
• Meeting with the assigned attorney on a regular basis to ensure each claim is reviewed at least once per month
• Meeting with the assigned Attorney on a regular basis to assist with issues in litigation
  
  Working with the client and the assigned attorney to identify and address any issues that arise
• Training Claims Specialists as assigned
• Performing other duties as assigned

• High school diploma or equivalent
• Minimum of six months of workers’ compensation claims experience or other related claims experience
• Thorough knowledge of legal principles, legal research techniques, legal terminology, and government regulations
• Excellent oral and written communication skills
• Excellent interpersonal, analytical, and critical thinking skills
• Proficient with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook
• Ability to operate basic office equipment such as a copy machine, fax machine, printer, scanner, computer
• Ability to work with databases and online technological platforms
• Ability to be detail-oriented, diligent, and flexible
• Ability to handle conflicting time demands and focus on task completion with little direction or need for supervisory follow-up
• Proficient command of the English language in both oral and written format
• Ability to work and maintain patience with diversified individuals of various backgrounds and professional competencies
• Committed to maintaining integrity and confidentiality on behalf of clients and the Firm

• Associate’s Degree or Certificate program in Legal Studies
• Bilingual in English and Spanish
• Authorized Nevada Notary

GGRM Law Firm provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.