Parts Counter​/Delivery Driver

Dealership

L0034 Lithia Volkswagen of Reno

Parts Counter/Delivery Driver – $18‑21 Hourly

• Provide excellent customer service with the customer’s perspective first.
• Maintain accurate parts inventory and assist with routine audits, parts organization and tracking.
• Ship, deliver, and receive parts orders.
• Establish and maintain good working relationships with wholesale and retail customers.
• Assist all customers promptly and professionally, including retail and service; communication must be clear and concise.
• Stock shelves, organize bins, bin new parts, record locations, conduct perpetual bin audits, and maintain special order bins.
• Maintain a delivery board with departure times and destinations.
• Maintain a detailed delivery log for returns and funds.
• Assist in physical parts inventory annually.
• Deliver parts to technicians or recipients; pull orders for counter persons when necessary.
• Maintain a clean and organized work area; store all materials below the counter.
• Immediately notify the parts manager of damaged parts or shortages.
• Answer telephone and greet customers in a friendly and professional manner in accordance with Incoming Telephone Call (ITC) standards.
• Complete all applicable Lithia and manufacturer training required for certification.
• Sweep floors, empty trash containers daily, and maintain a clean parts department.
• Maintain a clean delivery vehicle; drive cautiously and safely, staying within the laws of the road.
• Perform other duties as assigned.

• Automotive dealership service experience is a plus.
• Team player focused on providing exemplary customer service.
• Ability to multi‑task in a fast‑paced work environment.
• Strong organizational skills and attention to detail.
• Working knowledge of computers.
• High school graduate or equivalent; 18 years or older required.
• Drug‑free workplace commitment.

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long‑Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.