Building Operations Technician - Date Center Cooling

Building Operations Technician – Data Center Cooling

Join to apply for the Building Operations Technician – Data Center Cooling role at Nortek Data Center Cooling
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Nortek Data Center Cooling is a Madison Industries company. Madison Industries is one of the largest and most successful privately held companies in the world and has a robust portfolio of indoor air quality solutions. Nortek Data Center Cooling delivers energy efficient and sustainable HVAC products and solutions that exceed customer expectations through employee commitment to quality, customer experience and operational excellence.

As a Building Operations Technician, you will work with warranty‑related service issues for our Data Center product line. Provide service, guidance and technical expertise to end users and outside sales representatives.

• Ability to personally live safe and hold themselves and other team members accountable by having their back in support of our Safety core value.
• Has integrity, works transparently and recognized for treating others with respect.
• Takes accountability to create and execute solutions that deliver desired results and can “own it” in a Performance Driven Culture.
• Works collaboratively as one team in a Teamwork culture.
• Enjoys embracing and igniting change as a catalyst for improvement.
li>A “builder” who is comfortable in a continuous improvement culture.
• Can thrive in a “legacy now” culture in which we strive to do the right thing for the company today, even if it is the hard thing, and leave behind a stronger company for the next generation of employees.
• Position can be based at any US location.

• Commission, repair, and service mechanical and electrical equipment associated with new Data Center Cooling projects.
• Review work orders, blueprints, schematic diagrams and related materials to determine tasks to be performed, tools, equipment, and parts needed for installation or repair.
• Demonstrate experience in managing challenging jobs with the objective to mitigate the impact on customer’s building/experience while also minimizing the financial burden on the company. This requires working with multiple entities on a job – building owners, general and mechanical contractors, engineers, and local servicing contractors.
• Consult with engineering and manufacturing personnel to resolve unusual problems in system operation and maintenance.
• Provide superior customer service to both internal and external customers while maintaining a professional appearance and demeanor.
• May advise management regarding customer satisfaction, product performance, and suggestions for product improvements.

• High school diploma or equivalent.
• Three to five years’ experience in installation, maintenance, and troubleshooting; HVAC servicing or similar electromechanical experience preferred.
• Ability to travel to various job sites for equipment related service work.
• Ability to serve on an on‑call service rotation.
• Superior analytical skills and attention to detail.
• Ability to read and interpret blueprints, plans, and manuals.
• Ability to stay on project through root cause analysis.
• Excellent customer service skills with desire to exceed internal and external customer expectations.
• Ability to work independently in a timely manner, ensuring job is completed correctly with outside technicians and ability to follow up on parts delivery.

• Trade/technical school or certification a plus.
• Product experience with industrial HVAC equipment or similar electromechanical products preferred.
• Strong experience in Microsoft Excel and Word.
• Intermediate experience with commercial projects.
• Building automation experience a plus.

To apply, please visit our career site at

Nortek Air Management and its divisions offer a comprehensive compensation and benefits package. To learn more about Nortek Air Solutions, please visit our company website at

Nortek Air Solutions and Nortek Global HVAC are equal opportunity employers and do not unlawfully discriminate against any applicant on the basis of race, color, religion, sex national origin, age disability, sexual orientation, or any other class protected by federal or state law.