QA Technician

At Switch, we don’t just design, build and operate data centers—we are enabling the technology of the future. Led by Founder & CEO, Rob Roy, we believe in revolutionary innovation, operational excellence and the principle of karma. Switch is where talented people come together to EVOLVE the digital world.

We believe that innovation isn’t just about technology—it’s about the people, culture, and purpose that make it happen. Every Switch team member contributes to a mission greater than themselves: to create the world’s most advanced digital infrastructure that powers the progress of humanity.

The Role: QA Technician I

As a QA Technician I at Switch, you will help maintain clean, organized, and safe data center facilities. You will perform routine cleaning, facility upkeep, material handling, and basic maintenance tasks using established procedures. Your work will cover customer and employee common areas, shipping and receiving areas, data floors, back-of-house areas, and office spaces. You will work with other technicians to keep facilities ready for daily operations and customer tours.

What You’ll Do

• Perform routine janitorial work, including cleaning, vacuuming, trash removal, and room organization.
• Clean data center areas, including mantraps, hallways, sectors, conference rooms, lounges, shipping and receiving areas, restrooms, and other designated spaces.
• Maintain facility cleanliness and perform general upkeep throughout assigned areas.
• Handle equipment, cleaning supplies, and chemicals according to established safety procedures.
• Use approved warehouse equipment, including pallet jacks and forklifts, when trained and authorized.
• Dispose of cardboard, foam, pallets, and other approved materials.
• Make, replace, and maintain sticky mats throughout the facility.
• Monitor cleaning and beverage supplies and communicate when items need to be reordered.
• Clean designated plenum areas according to established procedures.
• Complete daily facility perimeter walks and report issues that need attention.
• Perform basic facility maintenance, including changing sconce lights, tightening or replacing outdoor handles, and adjusting hydraulic door hinge speeds.
• Follow required safety practices and wear approved personal protective equipment when working in designated field or warehouse areas.
• Complete required training through Switch’s learning management system.

What We’re Looking For

• You follow established procedures and safety requirements consistently.
• You pay close attention to cleanliness, organization, and the quality of your work.
• You communicate clearly when supplies are needed, work is complete, or an issue needs attention.
• You manage assigned tasks reliably and follow through on daily responsibilities.
• You can work independently on routine assignments and contribute effectively as part of a team.
• You maintain a professional approach when working around customers, employees, and data center operations.
• You identify problems within your assigned work and raise them to the appropriate team member when needed.

What You’ll Bring

• High school diploma or equivalent.
• Basic janitorial, facility maintenance, or related experience.
• Basic understanding of workplace safety practices, including the safe handling of cleaning materials and chemicals.
• Basic computer skills, including email and internal communication applications.
• Ability to communicate effectively in English as needed to understand safety instructions, complete training, and perform the essential duties of the role.
• Reliable transportation to the work site.
• Ability to work indoors and outdoors while following environmental and workplace safety requirements.
• Ability to stand, walk, bend, use your hands, carry supplies, use approved tools, and perform work on a ladder as…