Operations Manager - Reno

Overview

Position: Operations Manager

Location: Reno, NV 89502

Schedule: Full time

Requisition Number: OPERA
005895

Salary: Will discuss with applicant

Please send a resume with submission of application.

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, employers may close jobs on the website at any time.

• Minimum four (4) years management experience in a fixed route system with over 100 vehicles is required.
• Experience with profit/ loss responsibility and accountability for safety and performance
• Bachelor’s Degree or equivalent experience
• Has evidence of experience and accountability for emergency planning, incidence response and safety management in a fixed route environment.
• Union and contract negotiation experience

• Work well as part of a team
• Possess excellent communication and interpersonal skills
• Fluent in English with excellent written and verbal communication skills
• Customer-focused with the ability to inspire your team with commitment and enthusiasm
• Exercise good judgment and creativity in decision-making
• Interact professionally with all levels of KTA employees, client representatives, and community members
• Must be customer-focused with the ability to inspire your team with commitment and enthusiasm
• Will have the ability to identify and solve problems in a structured and analytical way

• Ability to quickly become an expert in the operating contract, collective bargaining agreement, and P&L. Understand how operational ratios/performance indicators translate into safety excellence, financial performance, contract compliance, and customer satisfaction.
• Work well as part of a team
• Supervises day-to-day operations and administrative activities; provides liaison between client and company and facilitates problem solving between departments.
• Ensures safety practices and applicable regulations are obeyed by all employees.
• Coordinates routinely with the Maintenance and Safety Managers to ensure facilities and buses are maintained to KTA safety and environmental standards
• Ensures positive employee / labor relations, fosters employee engagement / recognition, administers department discipline, and resolves employee grievances.
• Coordinates the scheduling for both operators and supervisors in the operations department.
• Understands, interprets, and applies related laws, rules, regulations, policies, procedures, budgets, and labor/management agreements.

• Manages the operations department to commence passenger services safely, on time, on budget and meeting the required contract terms.