More jobs:
Call Center Team Lead & Coach; Member Advocates
Job in
Reno, Washoe County, Nevada, 89550, USA
Listed on 2026-06-18
Listing for:
Affinity Development Group
Full Time
position Listed on 2026-06-18
Job specializations:
-
Management
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading call center organization is seeking a Call Center (Member Advocate) Supervisor-I to lead and coach a team of Member Advocates. This role involves monitoring performance, providing feedback, and ensuring quality service. Candidates should have at least 5 years of contact center experience, including 3 years in a supervisory capacity, possess strong leadership skills, and be willing to work flexible hours, including weekends.
The position emphasizes communication and problem-solving abilities.
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