Workplace Services Manager

Position Summary

This position manages & directs the facilities of particular regional buildings. Job duties may include building maintenance, environmental, safety regulation compliance, grounds maintenance, space assignments, etc. The individual has supervisory & budgetary responsibility.

• Facility Management:
  Supervise day-to-day operations of facilities, ensuring a safe, efficient, and comfortable work environment. Collaborate with teams to optimize space utilization and layout. Implement and manage workplace services to enhance employee well‑being and productivity.
• Vendor and Stakeholder Relations:
  Establish and maintain positive relationships with landlords, property managers, and service providers. Collaborate with internal stakeholders—including the Business Units, HR, IT, and finance—to address workplace needs.
• Budgeting and Financial Oversight:
  Develop and manage budgets for real estate and workplace services. Conduct cost analysis and identify opportunities for cost savings. Provide accurate financial forecasts related to real estate expenses.
• Compliance and
  
  Risk Management:
  
  Ensure compliance with lease terms, regulations, and local zoning laws. Identify and mitigate risks associated with leased properties. Stay informed about changes in real estate regulations affecting the region.
• Strategic Planning:
  Contribute to the development of workplace strategies aligned with business objectives.

• Planning, directing, coordinating, and budgeting for a facility/facilities including hiring personnel.
• Supervise procurement and maintenance & upgrades of furniture, utilities, security systems, & signage for the overall facility.
• Establish and administer policies & procedures for facilities, security, and safety.
• Conduct and lead safety meetings; lead safety committee to create a safe and efficient work environment.
• Ensure facilities meet needs of multiple individual projects and coordinate with IT staff for technological needs.
• Supervise facility usage, operations, and equipment maintenance.
• Prepare & maintain annual budget for building use and facility maintenance; maintain usage records & invoice clients accordingly.
• Process invoices for all vendors and prepare all vendor quotes for submission, including processing all capital expenditures for approval.
• Develop and schedule facilities preventive maintenance; coordinate and manage special projects.
• Develop team members and ensure they grow with the business; maintain KPIs and metrics.
• Travel between facility locations may be required.

• Bachelor’s Degree and/or equivalent work experience.
• Minimum four years of prior facility management experience preferred.
• Experience with building maintenance, security, and safety.
• Advanced knowledge of building operations and support; capable of coordinating efforts with members of a cross‑functional team.
• Good leadership skills, high integrity, customer focused, and quality driven.
• Ability to multi‑task and be proactive.
• Ability to establish and maintain effective working relationships.
• Ability to manage entire facilities.
• Must maintain a valid driver’s license.

Work Conditions:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Light & Wonder is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.