Front Office Manager

Job Overview

Hotel: Reno Ramada, 1000 East Sixth St, Reno, NV 89512
Employment Type: Full time
Compensation Range: $57–198–71,497 (anticipated pay may vary)

• Career Growth & Learning – 40% of our management hires are internal promotions.
• Invest in Your Future – 401(k) plan with company match.
• Comprehensive Health Coverage – Medical, dental, and vision insurance options.
• Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs.
• Perks That Fit Your Life – Daily Pay, wellness programs, tuition reimbursement, and exclusive discounts.
• Purpose & Impact – Make a difference through community service and volunteer programs.

• Lead and inspire a team of front office associates, ensuring clarity in expectations and accountability in performance.
• Champion exceptional guest experiences by anticipating needs, resolving concerns, and building loyalty.
• Collaborate across departments to deliver seamless service and operational excellence.
• Drive financial performance by managing labor costs, controlling expenses, and identifying revenue opportunities.
• Maintain brand and cleanliness standards, stepping in to support operations when needed.
• Serve as Manager on Duty, ensuring smooth operations and guest satisfaction at all times.

• 2+ years of front desk experience.
• 2+ years of supervisory experience.
• High school diploma or equivalent; a degree is a plus.
• Tech-savvy with Microsoft Office (Word, Excel, Teams).
• Flexible schedule availability; hospitality operates 24/7.
• Physically able to lift and move as needed.

• Accountable Achiever – Own results and celebrate wins.
• Agile Thinker – Adapt quickly and solve problems creatively.
• Talent Curator – Grow people, not just teams.
• Transparent Leader – Lead with honesty and clarity.
• Leading with SPIRIT – Service, Perseverance, Inclusion, Respect, Integrity, Teamwork guide everything.

A quote from Maria O.: “For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow.”

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.