Store Manager, Retail & Store Manager

Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves.

We believe in the transformational power of comfort!

A dynamic leader who reflects the company's ethos around people, processes, operations and brand advocacy. This leader is responsible for personal sales, store sales goals, leading a team, managing operations, delivering an exceptional customer experience, and implementing strategies to achieve revenue goals. Total compensation range: $55,000 – $130,000 per year (inclusive of base, commission and bonus).

Location:

Reno, NV

• Leading, coaching, and developing a high‑performing sales team to achieve and exceed store goals.
• Driving store performance through coaching in the moment and leading by example on the showroom floor.
• Creating a culture focused on exceptional customer experiences, accountability, and results.
• Training and developing talent to build a strong and engaged team.
• Ensuring operational excellence, including merchandising standards, inventory management, and overall showroom presentation.
• Partnering with leadership to execute business strategies and drive continued store growth.

• A sleek, modern showroom that feels more like a gallery than a store.
• Ongoing training in leadership development, luxury sales, interior trends, and design consultation.
• Exclusive employee discounts that enhance your own space.
• A respected brand—and a team culture that celebrates success, growth, and innovation.

• A proven retail leader with a track record of driving sales and developing successful teams.
• A hands‑on leader who enjoys being on the sales floor, coaching associates, and delivering results.
• Passionate about modern aesthetics, home furnishings, and providing an elevated customer experience.
• Results‑oriented, highly motivated, and energized by coaching others to succeed.
• Experienced in retail sales leadership; experience in luxury retail or home furnishings is a major plus.

• Provide guidance, training, and support to sales teams to improve sales techniques, strategies, and overall performance.
• Lead and supervise the entire employee life cycle, including recruitment, selection, training, development, and succession planning.
• Enhance employee engagement and nurture a positive workplace culture and build effective teams.
• Communicate effectively.
• Achieve or surpass store and annual operating benchmarks.
• Evaluate team performance, objectives, and behaviors to determine effectiveness.
• Model the highest standards for surpassing customer expectations and teach established sales and design processes.
• Maintain profit and loss statements, financial metrics, and margins to sustain store profitability.
• Model and teach product knowledge.
• Champion the company’s brand strategy and first‑in‑class customer experience.
• Align merchandizing, pricing, and product flow to company standards.
• Uphold brand visual standards in the store by ensuring cleanliness in employee and customer areas.
• Leverage store visit forms.
• Host regular weekly, monthly, and quarterly meetings with staff.
• Ensure proper execution of all existing and new systems and administrative procedures.
• Collaborate with support teams to ensure flawless execution of operational excellence.
• Adhere to legal and efficient accounting procedures.
• Plan and execute sales promotion and events along with projects as needed for the improvement of the market and company.

This position holds significant influence over the store's financial health, team morale and development, operational efficiency, and the overall customer experience and reputation in the community. Store revenue is up to 5 million per year and leadership of up to 15 direct reports.

• Education:
  
  bachelor’s degree; or equivalent experience.
• Experience:
  
  3-5 years in a business unit with a sales retail emphasis.
• Skills:
  
  Proficient in Microsoft Office 365, financial understanding,…