Operations Manager, ACO

Responsibilities

The Accountable Care Organization (ACO) Operations Manager is part of a multi‑faceted team which is committed to improving healthcare outcomes and successful execution for ACO.

This position requires a strong project management experience, exceptional communication and presentation skills necessary to conduct presentations and lead ACO meetings.

The ACO Operations Manager will report to the Regional Director of ACO Development.

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• Manages all aspects of each project to ensure projects progress on schedule and within budget.
• Coordinate project activities, tracks project progress, and provides regular status reporting
• Delivers and executes on all agreed to requirements and commitments.
• Prepares reports and communicates project status and risk to project management leaderships.
• Identify and pursue growth opportunities for existing ACO’s, as well as new ACO development prospects.
• Exhibits effective, adaptive leadership style that promotes innovation and establishes work priorities. Consistently demonstrates ability to act and react swiftly to challenges
• Oversees the planning and execution of ACOs programs to ensure that deliverables are completed on time and within budget
• Promotes ACO related activities, drive provider accountability and create alliances with community partners.
• Improves ACO overall and market key performance indicators (KPI’s)
• Manages the demands across multiple ACOs and geographical environments.
• Communicates and provides reports to key stakeholders to ensure projects are aligned with the goals and objectives of the business.
• Ensure timely and accurate sizing of projects to include development of goals and objectives, identification of resource requirements and timing.
• Utilities strong project management methodologies and procedures of leading, documenting and executing assigned programs.
• Continuously improves all processes and services that support the care of our members/customers.
• Fosters teamwork, personal responsibilities, innovation, trust and communication throughout the organization
• Utilizes internal and external resources effectively and efficiently.
• Utilizes interpersonal communication techniques that achieve acceptable responses.
• Performs other duties as assigned by the Chief Operating Officer

• Loan Forgiveness Program
• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!
  · More information is available on our Benefits Guest Website:

• Bachelor’s degree in business or related Health Care degree, MBA or master’s in public health, OR 7+ years of experience in management in value-based care.
• 5+ years of Program Management experience working within the ACOs, provider networks, contracting, and managed care operations.
• Working experience of creating and maintain customer and ACO provider relationships, engagement, and buy‑in.
• Ability to effectively communicate in English, both verbally and in writing.
• Ability to convey goals and objectives clearly and in a compelling manager; listen effectively and clarify as needed.
• Confidence in decision‑making.
• Excellent interpersonal skills, oral and written communication skills, with the ability to manage projects and multiple priorities at the same time
• Self‑motivated and able to provide results with minimal supervision.
• Experience in managing multiple projects and reporting’s.
• Able to regularly travel to the Company’s offices and ACO’s sites

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.