Supervisor II

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

Job area:
Managerial

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rdlargest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world.

Our reach is global yet our presence is local and close to our customers. Read more at

Division:

Solutions
Job Posting

Title:

Supervisor II
Time Type:
Full Time

The Senior Operations Supervisor is responsible for leading warehouse operations, multiple shifts, or larger teams while providing advanced operational oversight and people leadership. This role serves as a key operational partner to the Operations Manager and may act as a backup in their absence. This role manages labor scheduling, space utilization, equipment, and manpower to meet operational, service, safety, and cost objectives.

The Senior Supervisor drives performance through proactive planning, cross-functional coordination, and continuous improvement initiatives.

In addition to direct supervision responsibilities, the Senior Operations Supervisor provides guidance and mentoring to Supervisors and leads, supports workforce planning, and ensures consistent application of policies, procedures, and performance standards across the operation.

As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality, and to comply with all corporate and site-specific policies.

Conducts staff meetings to review daily and weekly work activities, plan workload, and support continuous improvement.

Keeps management and client representatives informed of operational issues that may impact service, safety, or cost.

Leads and oversees larger, multi-shift, or higher-complexity operations within the facility.

Provides coaching, mentoring, and guidance to Supervisors and lead team members.

Partners closely with Operations Management to support operational planning, staffing strategies, and workload forecasting.

Proactively identifies operational risks, trends, and improvement opportunities and develops action plans.

Ensures consistent execution of SOPs, safety standards, and quality requirements across teams.

Drives achievement of productivity, service, safety, and financial KPIs.

Supports cost control initiatives and leads continuous improvement projects.

Acts as a primary escalation point for complex employee relations, performance, or operational issues.

Participates in workforce planning, succession planning, and talent development activities.

Supports implementation of new processes, systems, or client requirements.

Communicate effectively with senior leadership and client representatives on operational performance and risks.

Reviews operational data and metrics to guide decision-making.

Supports audits, compliance reviews, and corrective action plans.

Assists in physical operations as needed to ensure service continuity.

Education&

Experience:

Must have aHighschool diploma or general education degree (GED)

Minimum 5 years’ experience ina logistics, distribution, or relevant environment

Minimum 3 years of supervisory experience

Demonstrated experience leading complex operations, multiple teams, orshifts Preferred:
Advanced MHE knowledge and certifications

Satisfactory completion of a forklift training program

Proficient in Microsoft Office (Excel, Work, and Power Point)

RF Scanners

WMS functions

Business communication

Basic to intermediate level to verify quantities of product, count…