Senior Director, Sales Performance & Methodology

Why UKG :

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

The UKG Way Performance Partner organization serves as the strategic performance and methodology engine for the global go-to-market organization. Through coaching, enablement, manager effectiveness, methodology reinforcement, performance consulting, and capability development, the team accelerates seller productivity and improves execution consistency across all customer-facing roles. The team consists of seven Sales Performance Partners aligned to sales organizations and business priorities across the company.

Together, they partner with sales leadership to build capabilities, drive behavior change, and improve business outcomes through measurable performance improvement initiatives.

The Senior Director, Sales Performance & Methodology is a senior enablement and transformation leader responsible for leading the Sales Performance Partner organization and serving as the executive owner of the UKG Way GTM Methodology. This role defines how UKG sells. The leader will establish the vision, strategy, governance, adoption framework, and evolution roadmap for the UKG Way while leading a team of Sales Performance Partners who partner directly with field sales organizations to improve execution and business performance.

The successful candidate combines deep sales leadership credibility, methodology expertise, organizational influence, and operational rigor. They will work closely with executive sales leaders, revenue operations, product marketing, enablement, and business unit stakeholders to ensure the UKG Way remains the foundation for seller productivity, manager effectiveness, pipeline quality, forecasting discipline, and customer engagement. This role will be a key member of the Go-to-Market Operations leadership team and will influence strategic decisions that affects growth, sales productivity, and organizational effectiveness.

• Lead the Sales Performance Partner Organization:
  Lead, coach, and develop a high-performing team of seven Sales Performance Partners supporting field sales organizations across UKG.
• Establish operating rhythms, performance expectations, development plans, and success metrics for the team.
• Create a scalable performance consulting model that enables consistent support across sales segments, geographies, and business units.
• Drive alignment between sales leadership priorities and enablement investments while building a culture of accountability, continuous improvement, data-driven decision making, and measurable business impact.

• Serve as the executive owner and steward of the UKG Way GTM Methodology, including its long-term vision, governance model, adoption framework, and evolution strategy.
• Ensure methodology alignment across sales motions, customer segments, products, and routes to market.
• Continuously refine frameworks, inspection processes, qualification standards, coaching approaches, and sales plays based on business outcomes and market changes.
• Establish standards for opportunity management, account planning, pipeline progression, customer engagement, and sales inspection practices.

• Partner with senior sales leadership to identify organizational performance gaps and develop targeted improvement strategies.
• Analyze performance trends, productivity indicators, win rates, pipeline quality, forecast accuracy, and sales execution metrics to inform action plans.
• Lead strategic initiatives that improve seller effectiveness, manager…