Social Services Chief 3

This position is located within Nevada Health Authority's Nevada Medicaid Division in Reno, NV or Carson City, NV.

The Social Services Chief 3 position oversees and directs all Medicaid and Nevada Check Up Eligibility and Enrollment (E&E) policy for Nevada’s Medicaid and Children’s Health Insurance Program (CHIP), ensuring compliance with complex and frequently changing federal and state laws, regulations, and guidelines.

This position will maintain the State Plan related to E&E and manage the development and dissemination of Medicaid/CHIP E&E policy and procedures, develop and manage interlocal agreements with sister agencies performing related E&E functions, and support management of vendor contracts for E&E systems. In addition, this position will provide functional guidance and training support to sister agency staff, oversee the performance of contractors, and will directly supervise Social Services Program Specialist III positions and indirectly Social Services Program Specialist II positions.

Social Services Chiefs are assigned programmatic responsibilities which include interpretation of program regulations and requirements; quality assurance; development and implementation of automated systems; preparation and distribution of program policies, procedures, standards and guidelines; entering into contracts with service providers; proposing short and long term goals and objectives; preparing draft bills; and testifying before the legislature. At the higher levels in the series, incumbents may also supervise subordinate Social Services Managers who oversee subordinate supervisors and professional staff engaged in the direct delivery of social services to clients.

However, positions allocated to the Chief series spend the preponderance of time managing the overall design, analysis, development, and evaluation of social services programs.

Bachelor's degree from an accredited college or university in social work, health or social science, public or business administration or related field and five years of relevant professional experience which included directing social services or the operation of a program unit; coordinating program activities with officials and representatives of other agencies; interpretation and application of complex federal regulations, writing program policies, procedures, and reports;

and conducting research and preparing recommendations for management. Two years of the required experience must have included supervision of staff at a paraprofessional level or above; OR an equivalent combination of education and experience as described above.

Establish and monitor the accomplishment of unit and program goals and objectives to ensure programs are administered in compliance with federal and State regulations and in accordance with the goals and objectives of the agency.

Analyze and review data and reports regarding program participation and quality assurance activities; analyze economic and demographic trends and statistical data; determine the availability of resources; consult with administrators regarding agency and program goals and objectives.

Coordinate resources and activities with other chiefs and district or regional office managers; establish performance indicators and goals and objectives; monitor staff activities to determine progress in meeting goals and objectives and assess the quality of work performed; determine the impact and effectiveness of completed projects and assignments and plan for future changes or activities.

Direct the development and ensure implementation of State plans, policies, procedures, and support systems to maximize federal financial participation; review and interpret federal and State rules and regulations; research or direct staff to research the financial and operational impact to programs.

Analyze requested changes to computer and accounting systems and establish appropriate priorities; oversee the development of new or revised policies and procedures and secure administrative approval; respond to inquiries and requests for assistance in the implementation of policies, procedures and system changes; make decisions on unusual cases…