Director of AI-Driven Customer Experience
Job in
Reno, Washoe County, Nevada, 89550, USA
Listed on 2026-08-07
Listing for:
Hamilton Company
Full Time
position Listed on 2026-08-07
Job specializations:
-
Management
Job Description & How to Apply Below
Hamilton Company is seeking a Director of Customer Service in Reno, Nevada, to lead a modern, automated customer service organization. This leadership role involves strategic planning, operational oversight, and driving technology enhancements to ensure exceptional customer experiences across all channels.
The ideal candidate will have over 10 years of progressive customer service experience, including at least 5 years in leadership positions. A strong background in automation and analytics is preferred, alongside an educational background in business or engineering.
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