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Customer Success Team Lead — Fintech Growth & SLA Champion
Job in
Reno, Washoe County, Nevada, 89550, USA
Listed on 2026-08-13
Listing for:
Figure Lending
Full Time
position Listed on 2026-08-13
Job specializations:
-
Management
Client Relationship Management
Job Description & How to Apply Below
Figure Lending is seeking a results-driven Team Manager to lead a Customer Success team of up to 18 agents. You will oversee daily operations, coach staff, and resolve escalations, collaborating with HR, IT, and other departments to ensure top-tier customer service.
The role requires an NMLS license and alignment with Qualified Individual licensing in applicable states, with compensation that includes base pay, a quarterly bonus, and RSUs.
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