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Fintech Customer Success Team Lead
Job in
Reno, Washoe County, Nevada, 89550, USA
Listed on 2026-08-14
Listing for:
Figure
Full Time
position Listed on 2026-08-14
Job specializations:
-
Management
IT Project Manager, Operations Management
Job Description & How to Apply Below
Figure is seeking a results-driven Team Manager to lead a 18-person Customer Success Associates team in Reno, NV. You will oversee daily operations, coach, and resolve escalated issues to ensure high-quality service.
This role requires an NMLS license and Qualified Individual licensing readiness, plus strong metrics focus, policy adherence, and cross-functional collaboration with HR, IT, and Workforce Management.
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