Project Manager National Accounts
Listed on 2026-08-17
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Management
Project & Program Management, Operations Management
About Us
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
About UsJohnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters.
Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
At Johnson Controls, we create smart, healthy and sustainable buildings that help customers achieve better outcomes through reliable project delivery, strong communication, and disciplined execution.
In this role, you will work closely with internal teams and clients to support the planning, coordination, and delivery of projects that contribute to operational success and long-term customer value.
The Project Manager, working under the direction of the Program Manager, provides oversight for a portfolio of projects executed and managed by Johnson Controls. You will serve as a key point of contact for project-related communication, help resolve operational issues, and support the delivery of projects on time and within budget.
How You Will Do It- Provide oversight and day-to-day coordination for a portfolio of assigned projects.
- Communicate project status, risks, milestones, and action items to internal and external stakeholders.
- Serve as a single point of contact for clients on project and operational issues assigned by the Program Manager.
- Perform periodic project and program reviews and recommend improvements.
- Sequence projects, adjust timelines, and update scope documents to support delivery objectives.
- Align operational support activities with client objectives and expected outcomes.
- Establish standards, policies, and processes that support consistent execution.
- Ensure proper resource alignment across individual projects.
- Facilitate communication between the client and Johnson Controls internal stakeholders.
- Maintain regular contact with clients to understand perceptions, needs, challenges, and business opportunities.
- Monitor project progress, critical activities, resources, and timelines, and elevate issues when needed.
- Create project documentation such as playbooks, standards, and installation guides for assigned projects.
- Support strong customer satisfaction while advocating for the client and reinforcing program improvements.
- Own project plans from initiation through execution, keeping priorities, scope, and timelines clear and current.
- Initiate program projects with the right support in place and own outcomes with accountability, safety, and integrity.
- Monitor performance against plan, identify gaps early, and take action to keep work moving.
- Track benefits so they are identified, measured, and realized over the life of the project.
- Help identify risks, maintain visibility on issues, and drive practical solutions with the right stakeholders.
- Provide support, mentoring, and guidance to field project managers, installation managers, and technicians.
- Report project status to the Program Manager and Division Operations Manager with clear, timely communication.
- Implement and operate a project-controlled environment where responsibilities, documentation, and follow-through are well defined.
- Develop and maintain a project scoreboard to support transparency and decision-making.
- Stay close to the work and remove obstacles so clients and field teams can move forward without delay.
- Improve every day through candor and problem-solving by reviewing…
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