Operations Manager

Reports To:

Executive Director

Position Type: NSMA is open to either a full-time or part-time arrangement for an exceptional candidate. Please indicate your preferred schedule in your application.

Salary range: $35,000 - $50,000 annually depending on experience and schedule.

About Us:

Nevada State Medical Association is searching for an Operations Manager. NSMA is the oldest and largest professional organization of Nevada physicians. NSMA represents more than 2000 physicians, residents and medical students, and has advocated for high quality health care since 1875. Headquartered in Reno, Nevada, NSMA also operates an office in Las Vegas, Nevada and during the legislative sessions, an office in Carson City, Nevada.

For more information on NSMA, please visit the website octors.org

The Operations Manager reports directly to the Executive Director (ED) and with minimal supervision, supports the Association by directing organizational and office operations, payables and receivables, membership communications, membership renewals and membership database, and ensuring that boards and commissions are appropriately staffed, with agendas, minutes and other materials accurately and timely distributed. The Operations Manager also works with the Executive Director in the planning and execution of the Annual Meeting.

The Operations Manager is responsible for working with the Executive Director to:

• Ensure excellent customer service for any NSMA member
• Cultivate an efficient and positive office environment for NSMA employees
• Manage the Association’s technology and financial operations
• Develop and manage the Association budget in coordination with the Executive Director
• Manage and keep good records of payroll and employee benefits in collaboration with outside payroll service
• Manage AR/AP, using Quick Books and disburse payments for Association expenses pursuant to the NSMA Policies and Procedures or at the direction of the Executive Director and Finance Commission
• Support the Finance Commission, Treasurer and President by producing monthly financial statements and other reports as requested
• Screening, responding to and distributing incoming communications in person, by telephone, or by electronic or postal mail
• Work with the Executive Director and others to prepare requisite state and federal filings
• Ensure compliance and timely filings of state and, if applicable, federal documents for the organization and ancillary entities
• Reviewing operating practices to implement improvements, create cost savings and achieve efficiencies where possible
• Conducting annual equipment inventory and periodic updates as necessary; and maintaining facilities inventory control and purchasing of facility supplies

The Operations Manager shall, in collaboration with NSMA and county Medical Society staff, oversee the renewal of Membership Dues and Assessments including:

• Serves as membership coordinator, functioning as the primary point of contact for incoming member service inquiries by telephone and email and processing mail.
• Processing timely invoicing and special mailings as necessary
• Overseeing receipt of payments
• Troubleshooting membership invoice issues with an emphasis on customer service to members
• Acting as key point of contact with Atlas system or other membership database
• Ensuring staff appropriately trained on Atlas system or other membership database
• Work with county medical society staff to update databases and distribution lists

The Operations Manager is responsible for working with the Executive Director to ensure the smooth operations of NSMA’s Commissions, including:

• Working with Commission chairs to schedule meetings
• Providing financial updates
• Working with NSMA staff and Commission Chairs to prepare and distribute agendas, record minutes, and perform any other tasks necessary to support the commission meetings
• Attending other meetings as requested by the Executive Director

In collaboration with the Executive Director and Internal Affairs Commission, the Operations Manager is integrally involved in the oversight and planning of the NSMA Annual Meeting, as…